Food Service Operations Lead

Chartwells Higher Education Dining Services; Rock Hill (SC); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Training and Development

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits (Critical Illness,等

Medical

Job summary

Chartwells Higher Education Dining Services is seeking a dedicated food service professional to coordinate activities of dining staff and ensure an enjoyable, safe dining experience for customers and staff.

The role involves planning menus, supervising meal service, handling customer inquiries, and leading sanitation and safety programs in a campus facility. The position may require flexibility during breaks or location shifts.

Responsibilities

• Provide quality customer service with attention to detail.
• Oversee and participate in the preparation and service of food and beverages according to company standards for presentation, sanitation, safety and portion control.
• Help plan menus.
• Ensure timely, efficient meal service; supervise serving of meals.
• Respond to customer complaints in person and via email for electronic complaints.
• Train employees; assign and coordinate work to promote efficiency and excellence in food and service.
• Determine work procedures, prepare work schedules and expedite workflow.
• Use systems for daily/weekly/monthly reports such as inventory, cash reports, production records, payroll and timekeeping.
• Responsible for proper cash handling per the Food Accounting Manual.
• Order food and supplies from approved sources or purveyors.
• Direct and participate in sanitation and safety of the facility and employees.
• Develop sanitation schedule and ensure adherence for cleaning of kitchen and dining area and washing of utensils and equipment.
• Issue written and oral instructions.
• Help select and orient employees; oversee staff training in areas of responsibility.
• Perform other duties as assigned.

Job description

Chartwells Higher Education Dining Services is seeking a dedicated food service professional to coordinate activities of dining staff and ensure an enjoyable, safe dining experience for customers and staff.

The role involves planning menus, supervising meal service, handling customer inquiries, and leading sanitation and safety programs in a campus facility. The position may require flexibility during breaks or location shifts.