Food Service Manager - Subway

Global Partners LP; Chester (VT); On-site; USD 45,000 - 60,000; Full time

Job summary

Global Partners is seeking a Food Service Manager for its Subway franchise in Chester, Vermont. The role involves managing food service operations, ensuring guest satisfaction, and training staff. Ideal candidates will have experience in fresh foods and a passion for guest service, contributing to a vibrant team culture.

Benefits

Competitive salaries

Health, Dental, Vision, and Life Insurance

401k with match component

Tuition reimbursement after 6 months

Qualifications

• Two years of prior experience in a fresh foods environment, preferably in a management role.
• Serv-Safe certification preferred.
• Flexibility to work weekends, holidays, and evenings.

Responsibilities

• Manage all aspects of food service and beverage operations.
• Train and develop associates in the department.
• Ensure compliance with corporate and regulatory guidelines.

Skills

Communication

Guest Service

Critical Thinking

Organizational Skills

Education

High school diploma or GED

Job description

Job Description:

One of Global Partner’s subsidiaries, Subway, an American Fast Food Franchise store that primarily sells sandwiches, is looking for a Food Service Manager. The FSM is responsible for managing all aspects of the food service and beverage operation.

For over 90 years, Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh, with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner’s integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners, we embrace the future, investing in the energy transition with initiatives like GlobalGLO and supporting the communities in which we operate with our charitable work.

We’re excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We’re looking for passionate people with great ideas to contribute to our company’s future. If you’re motivated by what’s next, Global Partners can provide you the opportunities to push your career to the next level.

The Types of “Energy” You Bring -

• You can work well individually as well as in a team environment.
• You have excellent oral and written communication skills.
• You have exceptional guest service skills.
• You can work with little or no supervision.
• You are detail oriented and have superior organizational skills.

• You apply critical thinking skills in all situations.
• You apply root cause techniques in order to solve problems.
• You can handle multiple projects simultaneously and independently.
• You are a proven self-starter with demonstrated ability to make decisions.

“Gauges” of Responsibility –

• Responsible for the efficient execution of all fresh food and food service programs in compliance with corporate and regulatory guidelines and supporting the Store Manager in all facets of running the store.
• Responsible for selection, development, and training of all associates in the department.
• Ensure a pleasant shopping experience for all guests. Respond to guest complaints or inquiries. Solicit feedback, input, and information through various communication channels. React to information and create a plan to consistently meet guest expectations.
• Ensure the 24/7 execution of all food service programs including proper ordering, production planning, product handling, and display.

• Responsible for meeting and/or exceeding food service and beverage performance and profitability goals according to corporate objectives.
• Execute food service efficiencies and ensure planograms are utilized and followed.
• Oversee inventory and ordering of product and supplies and ensure routine maintenance and upkeep of the food service equipment and facilities.
• Analyze food service results and trends. Prepare action plans to leverage the store’s fresh food strengths and address areas of opportunity to ensure food service profitability. Execute all action plans.
• Be an expert on all food service marketing programs, campaigns, strategies, and initiatives. Educate all food service associates to be the same.

• Execute the training, coaching, and performance management of food service guest service associates. Assist with all matters relating to food service associates and the store team - recruiting, hiring, training, coaching, associate engagement, and performance management. Recognize and reward associates.
• Execute the corporate training plan for store staff and effectively conduct hands-on training to ensure associate proficiency.
• Ensure execution of established safety, security, quality, and store operations policies, procedures, and practices.

“Fuel” for You -

• Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create training for growth and job development.
• Health + Wellness - Medical, Dental, Vision, and Life Insurance along with additional wellness support.
• The Road Ahead – We offer 401k and a match component!
• Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.

The GPS of our Interview Process –

• First, if you’re interested in the role, please apply.
• A talent acquisition team member will review your resume in partnership with the hiring manager. If your experience aligns, a recruiter will contact you to schedule an interview.
• We conduct phone and on-site interviews and will provide additional hiring information as needed.

Additional Requirements -

• High school diploma or GED preferred.
• Flexibility to work weekends, holidays, and evenings; assist other locations as needed.
• Experience in staff selection, training, performance management, sales building, scheduling, and expense management.
• Two years of prior experience in a fresh foods environment, preferably in a management role.
• Must have reliable transportation and a valid driver’s license.

• Must be able to lift 10 pounds frequently and up to 30 pounds occasionally.
• Serv-Safe certification preferred.
• Work in walk-in coolers and freezers.
• Stand for long periods, bend and twist below the waist, and frequently lift/maneuver merchandise and supplies, reaching above shoulder height.
• Be dexterous with hands and fingers to operate necessary equipment including knives, slicers, burners, ovens, fryers, and rotisseries.

We value passion and potential. If you are enthusiastic about this position and believe you can make a meaningful impact, we encourage you to apply even if you don’t meet every qualification. We embrace diverse perspectives, backgrounds, and experiences.

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move, and thrive. We do not discriminate based on race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, veteran status, or any other protected class. If you need accommodations to apply, please contact our recruiting department at 781-891-4000.

*Disclaimer: At Global Partners, we do not use lie detector tests for employment decisions. We comply with all applicable laws regarding employment practices.