Food Service Manager

Aramark; Charlotte (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in food services is seeking a Food Service Manager in Charlotte, NC. The role involves overseeing dining operations, ensuring compliance with safety standards, and managing financial performance. Ideal candidates will have management experience and strong customer service skills.

Qualifications

• Requires at least 1 year of management experience.
• Ability to maintain effective client and customer rapport.

Responsibilities

• Oversee and manage dining operations.
• Ensure safety and sanitation standards in all operations.
• Deliver client and company financial targets.

Skills

Leadership

Interpersonal Skills

Customer Service

Education

Bachelor's degree

Job description

4 days ago Be among the first 25 applicants

Job Description

The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.

Job Responsibilities

1. Leadership

• Use Aramark's coaching model to engage and develop team members to their fullest potential
• Reward and recognize employees
• Ensure individual and team performance meets objectives and client expectations
• Plan and lead daily team briefings
• Ensure safety and sanitation standards in all operations

Client Relationship

• Identify client needs and communicate operational progress

Financial Performance

• Ensure the completion and maintenance of P&L statements
• Deliver client and company financial targets
• Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins

Productivity

• Bring value through efficient operations, appropriate cost controls, and profit management
• Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
• Ensure entire team is trained and able to implement
• Supervise team regarding production, quality, and control

Compliance

• Maintain a safe and healthy environment for clients, customers, and employees
• Follow all applicable policies, rules, and regulations, including safety, health, wage, and hour policies

Additional Responsibilities

• Lead the front of the house of the dining operation (Cafeteria/Residential Dining Facility) in conjunction with the Food Service Director
• Plan, direct, and coordinate food service activities to deliver a finished product to the customer

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and customers. Job duties may change or new ones may be assigned without formal notice.

Qualifications

• Requires at least 1 year of management experience
• Bachelor's degree or equivalent experience preferred
• Strong interpersonal skills
• Ability to maintain effective client and customer rapport
• Excellent customer service skills using Aramark's standard service model
• Ability to work effectively with other departments for a unified food service experience
• Occasional lifting, carrying, pushing, and pulling up to 50 lb.
• Ability to stand for extended periods