Food Service Manager

Michigan Medicine; Ann Arbor (MI); On-site; USD 52,000 - 56,000; Full time

Job summary

Michigan Medicine seeks a Food Service Manager to lead patient food service operations. The role involves managing meal preparation and delivery, supervising staff, and ensuring compliance with health and safety standards. Ideal candidates will have a background in food service management and strong leadership skills.

Benefits

Excellent medical, dental and vision coverage effective on first day

2:1 Match on retirement savings

Qualifications

• Two years supervisory experience in foodservice operations.
• Knowledge of FDA Food Code and food safety standards.
• Ability to communicate effectively and supervise diverse staff.

Responsibilities

• Oversee all aspects of food service meal preparation and delivery.
• Ensure compliance with safety, quality, and regulatory standards.
• Hire, train, and supervise food service staff.

Skills

Leadership

Organizational Skills

Customer Service

Education

Bachelor's degree in Food Service Management, Dietetics

Job description

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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

Patient Food Service is seeking a highly organized and motivated Food Service Manager to oversee our patient food service operations in the Pavilion hospital. This role is responsible for managing all aspects of food service meal preparation and delivery for patients, supervising staff, and ensuring compliance with safety, quality, and regulatory standards. The ideal candidate brings leadership experience, strong organizational skills, and a commitment to delivering exceptional patient care through food service.

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

• Excellent medical, dental and vision coverage effective on your very first day
• 2:1 Match on retirement savings
  
  
  

Responsibilities*

Patient Food Service Operations

• Oversee procurement, storage, preparation, holding, and delivery of food.
• Ensure proper equipment use and kitchen cleanliness.
• Enforce food safety and sanitation standards (HACCP, Michigan Food Code).
• Maintain inventory and par stock levels.
  
  
  

Staff Leadership & Human Resources

• Hire, train, and supervise food service staff (union and non-union).
• Assign duties, manage schedules, and evaluate performance.
• Ensure staff compliance with policies, training, and health requirements.
• Provide coaching and disciplinary action as needed.
  
  
  

Safety, Compliance & Quality Assurance

• Protect patient information and ensure safety protocols are followed.
• Participate in budget planning and quality improvement initiatives.
• Monitor and improve operational efficiency and effectiveness.
  
  
  

Customer Service

• Model excellent customer service for patients, staff, and guests.
• Investigate and resolve complaints with effective service recovery.
  
  
  

Leadership & Communication

• Conduct team meetings and daily huddles.
• Represent the department on internal committees and task forces.
• Mentor and precept interns or students when assigned.
• Lead patient experience, quality, and safety rounds.
  
  
  

Required Qualifications*

• Bachelor's degree in Food Service Management, Dietetics or equivalent combination of education and experience preferred.
• Two years supervisory experience with at least 2-4 years of experience in an institutional or high volume restaurant foodservice operation, including experience with performance management, promoting teamwork, and motivating staff
• Knowledge of the FDA Food Code and experience managing kitchen operations using safe food handling sanitation and safety practices. ServSafe foodservice certification within the last five (5) years, or receipt of certification within 60 days of hire.
• Experience managing inventory of food and supplies, and placing orders to maintain adequate levels of inventory.
• Ability to communicate effectively in both written and verbal form.
• Excellent customer service and service recovery skills.
• Ability to supervise a wide variety of staff members with diverse backgrounds and skill levels.
• Excellent organizational skills and computer skills
• General knowledge of foodservice equipment
  
  
  

Desired Qualifications*

• Masters degree in Nutrition, Dietetics, Business Administration, Healthcare Administration, or related field.
• Registered Dietitian Nutritionist (RDN) credential.
• Knowledge of CBORD Food Service Management System.
• Familiarity with institutional food service policies and procedures.
  
  
  

Work Schedule

Sunday-Thursday 7:00am-3:30pm

Must be available to work on weekends and holidays

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitals and Health Care

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