Food Service Lead: Lead Prep, Service & Guest Experience

Aramark Correctional Services; Glendale (AZ); On-site; USD 17,000 - 22,000; Full time

Job summary

Aramark Correctional Services is seeking a Food Service Worker to assist with food prep, portioning meals, and serving customers in a fast-paced kitchen. You will learn on the job, follow recipes, and help maintain sanitation and safety standards while delivering courteous service to those we serve.

Ideal candidates bring customer-service skills, the ability to work in a team, and a can-do attitude. This on-site role supports multiple dining operations and events as needed.

Qualifications

• Customer service and interpersonal skills required.
• Ability to work in a team environment.
• Serve Safe Certification.
• Ability to follow detailed written and verbal instructions.
• Food service experience preferred.
• Requires frequent lifting/transporting hot food items.
• Ability to work inside kitchen with heated equipment, steam, noise and chemicals.

Responsibilities

• Lead all aspects of and assist in preparation of food items for the day and dating products.
• Coordinate and assist in setting up and breaking down stations designated by the manager.
• Cook and otherwise prepare foods according to recipes and directions.
• Responsible for use of accurate portions when preparing and serving items on the line.
• Maintain daily temperature logs.
• Responsible for taking samples of all food items on the line prior to serving customers.
• Alert management and pull food items that do not meet quality expectations.
• Complete opening and closing station checklists.
• Greet customers as they approach and leave the serving line.
• Ask customers about the quality of their service and handle any complaints while maintaining a positive attitude.
• Coordinate and assist in maintaining a clean work station (including floors, work areas, equipment, walls, refrigerators, and meat blocks).
• Ensures that all work areas and serving utensils are cleaned and sanitized.
• Responsible for accurate disposal of waste from the service line.
• Transfers supplies between storage and work areas by hand or cart.
• Assist with daily safety observations and report safety hazards discovered to management.
• Cross-train in areas as the need arises.
• Able to work in concessions, catering, and special events as required by manager.
• Perform task as requested by manager on a weekly, bi-weekly, or monthly basis.
• Lead all aspects of and advise employees on the line to ensure timely service; request support from utility workers for sanitation issues.

Skills

Customer service

Leadership

Teamwork

Instruction following

Food service experience

Safety awareness

Tools

Serve Safe Certification

Job description

Aramark Correctional Services is seeking a Food Service Worker to assist with food prep, portioning meals, and serving customers in a fast-paced kitchen. You will learn on the job, follow recipes, and help maintain sanitation and safety standards while delivering courteous service to those we serve.

Ideal candidates bring customer-service skills, the ability to work in a team, and a can-do attitude. This on-site role supports multiple dining operations and events as needed.