Food Service Lead: Guest Experience & Kitchen Ops

truenorth Convenience Stores; Brecksville (OH); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

True North in Ohio seeks a Food Service Lead to oversee daily food preparation, presentation, and service while ensuring compliance with food safety standards. You will supervise team members, including a Food Service Cook, manage inventory, and resolve guest concerns promptly.

The role requires attention to portion control, timely service, and accurate cash handling. The position supports store operations in a fast-paced convenience environment, emphasizing teamwork, training, and adherence to

Formación

• Experience in food service operations and team guidance.
• Familiarity with food safety standards and sanitation procedures.
• Strong customer service and cash-handling abilities.
• Ability to train and supervise Food Service Cook and other team members.

Responsabilidades

• Oversee food preparation, cooking, and presentation to ensure quality and portion control.
• Maintain clean, safe, and organized food service area in accordance with standards.
• Provide prompt, courteous customer service and handle guest concerns.
• Process transactions accurately using POS systems and promote loyalty programs.
• Support store operations and assist with training junior staff.

Conocimientos

Food service experience

Kitchen operations

Customer service

Cash handling

Food safety knowledge

Educación

High school diploma or equivalent

Descripción del empleo

True North in Ohio seeks a Food Service Lead to oversee daily food preparation, presentation, and service while ensuring compliance with food safety standards. You will supervise team members, including a Food Service Cook, manage inventory, and resolve guest concerns promptly.

The role requires attention to portion control, timely service, and accurate cash handling. The position supports store operations in a fast-paced convenience environment, emphasizing teamwork, training, and adherence to