Food Service Lead: Quick-Serve Kitchen & Guest Support

truenorth Convenience Stores; Honor (MI); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

True North is seeking a Food Service Lead to oversee the preparation, presentation, and safety of all food items in a fast-paced convenience setting. You will lead a team, ensure accuracy in portioning, manage inventory, and resolve guest concerns to maintain high standards of service.

The role requires experience in food service, ability to operate POS systems, and flexible hours including evenings and weekends. This is a full-time, on-site position based in Michigan.

Qualifikationen

• Basic reading, writing and math skills.
• Ability to operate point of sale, store, and car wash equipment.
• Must be able to cover kitchen shifts as needed.

Aufgaben

• Prepare, cook, and serve food items in accordance with company standards and food safety requirements.
• Maintain a clean, safe, and organized food service environment.
• Deliver prompt, courteous customer service in accordance with company standards.
• Accurately process customer transactions using point-of-sale systems.
• Support interior and exterior store duties as needed to support daily operations.
• Oversee food preparation, cooking, and presentation to ensure quality, consistency, and portion control.
• Monitor food freshness, holding times, and waste to minimize shrink.
• Serve as the primary point of contact for food-related guest concerns and resolve issues promptly.
• Support food inventory management, including ordering support, receiving deliveries, stocking, and rotations.
• Provide guidance and support to team members working in food service.
• Assist with training new team members and food service cook on food preparation, safety, and sanitation standards.
• Greet and assist customers, providing food and product recommendations.
• Upsell by recommending complementary or similar items.
• Process transactions with POS, following cash-handling procedures.
• Explain car wash programs and assist with traffic flow during peak times if applicable.
• Maintain cleanliness of food service stations, prep areas, and customer-facing areas.
• Perform other duties as assigned by management.

Kenntnisse

Food service experience

Customer service

Cash handling

Team leadership

POS systems

Jobbeschreibung

True North is seeking a Food Service Lead to oversee the preparation, presentation, and safety of all food items in a fast-paced convenience setting. You will lead a team, ensure accuracy in portioning, manage inventory, and resolve guest concerns to maintain high standards of service.

The role requires experience in food service, ability to operate POS systems, and flexible hours including evenings and weekends. This is a full-time, on-site position based in Michigan.