Food Service Lead: Elevate Customer Experience & Sales

majorsmanagement; Kentucky; On-site; USD 17,000 - 22,000; Full time

Job summary

majorsmanagement is seeking a customer service–oriented team member for our Kentucky location. You will maintain service standards, assist with cash procedures, and ensure compliance with safety and legal requirements while supporting store operations.

Responsibilities include merchandising, training, and teamwork to boost store performance. Strong English, basic math, and multitasking abilities are essential for daily duties and customer satisfaction.

Qualifications

• Must have a people first mentality; every team member and guest deservea great experience
• Value time and use your time effectively and efficiently
• Get first-hand customer information and use it for improvements in products and services
• Customer service experience desired
• Ability to perform multiple tasks at one time
• Read, understand, and speak English at an eighth-grade level
• Comprehend and perform basic math skills
• Understand, comprehend, and perform basic computer and point-of-sale skills

Responsibilities

• Meet company customer service standards.
• Follow company cash control policies and procedures.
• Adhere to all laws and regulationsregardingthe sale of any government regulated products and services.
• Obey company and health department safety guidelines for food preparation.
• Detailcleaning of store interior and exterior according to company standards.
• Stock and rotate products including coolers and/or freezers.
• Complete training activities andmeetminimum job performance standards.
• Followthe company'sgeneral rules of conduct and code of ethics.
• Motivate sales associates to grow thestoresales and profitability using suggestive selling techniques.
• Assistthe store manager in hiring, developing, and training others in store to meet company standards and guidelines.
• Other duties as assigned.

Skills

People-first mentality

Time management

POS skills

Customer information

Customer service

Multi-tasking

English proficiency

Basic math

Job description

majorsmanagement is seeking a customer service–oriented team member for our Kentucky location. You will maintain service standards, assist with cash procedures, and ensure compliance with safety and legal requirements while supporting store operations.

Responsibilities include merchandising, training, and teamwork to boost store performance. Strong English, basic math, and multitasking abilities are essential for daily duties and customer satisfaction.