Food Service Lead: Customer-First Line Cook

Aramark Correctional Services; Grand Rapids (MI); On-site; USD 17,000 - 23,000; Full time

Job summary

Aramark Correctional Services is seeking a Food Service Worker to assist with food prep, portioning meals and serving customers. You will learn on the job under guidance from management and connect with the people we serve. A positive attitude, organization, and accountability are essential.

Ideal candidates bring strong customer service, teamwork, and a willingness to follow instructions. The role supports kitchen operations in concessions, catering, and events, with opportunities to develop

Qualifications

• Strong customer service and interpersonal skills.
• Demonstrated leadership and supervisory abilities.
• Ability to work effectively in a team environment.
• Serve Safe Certification is required.
• Ability to follow detailed written and verbal instructions.
• Food service experience is preferred.
• Requires frequent lifting and transporting hot food items.
• Comfortable working in kitchen with heated equipment, steam, loud noise, and chemicals.

Responsibilities

• Lead all aspects of and assist in preparation of food items for the day and dating products.
• Coordinate and assist in setting up and breaking down stations designated by the manager.
• Cook and prepare foods according to recipes and directions.
• Use accurate portions when preparing and serving items on the line.
• Maintain daily temperature logs.
• Take samples of all food items on the line prior to serving customers.
• Alert management to items not meeting quality expectations.
• Complete opening and closing station checklists.
• Greet customers and solicit feedback on service quality.
• Maintain a clean work station and sanitize utensils and surfaces.
• Dispose of waste from the service line properly.
• Move supplies between storage and work areas.
• Assist with safety observations and report hazards.
• Cross-train in additional areas as needed.
• Able to work in concessions, catering, and special events as required.
• Perform tasks requested by supervisor or Aramark management.

Skills

Great customer service

Leadership

Teamwork

Serve Safe Certification

Follow instructions

Food Service Experience

Job description

Aramark Correctional Services is seeking a Food Service Worker to assist with food prep, portioning meals and serving customers. You will learn on the job under guidance from management and connect with the people we serve. A positive attitude, organization, and accountability are essential.

Ideal candidates bring strong customer service, teamwork, and a willingness to follow instructions. The role supports kitchen operations in concessions, catering, and events, with opportunities to develop