Food Service Supervisor — Elevate Customer Experience

FiveStar; Lebanon (KY); On-site; USD 32,000 - 46,000; Full time

Job summary

FiveStar in Lebanon, KY is seeking an Assistant Food Service Manager to support the Food Service Manager and ensure high standards in daily operations.

You will supervise staff, handle customer service, monitor health and safety guidelines, assist with inventory, and promote promotions. This role requires a professional appearance, reliability, and ability to work varied shifts in a fast-paced environment.

Qualifications

• High School Diploma, GED, or equivalent experience.
• Minimum 1 year food service experience preferred.
• Knowledge of food service equipment.
• Professional appearance and a positive attitude.
• Team player, honest, hardworking, and excellent attendance.
• Ability to work in a fast-paced environment and excellent time management.
• Basic Computer Skills.

Responsibilities

• Proficient in Customer Service Representative responsibilities.
• Partners with management team to ensure FiveStar customer service in the food service area as outlined in company policies and procedures.
• Stay up to date and informed in all health and food safety regulations such as sanitation, storage, rotation, expirations, preparation, cooking, thawing, temperatures, etc.
• Stay up to date and informed in all company policies and procedures regarding food service such as inventory control and ordering, food quality, equipment maintenance and cleaning, accounting procedures, and production guides for food preparation (weights, portions, assembly).
• Follow up with management on communications related to food service such as emails, weekly and monthly specials, and company-wide programs.
• Responsible for merchandising including signage, pricing, freshness, and presentation of products.
• Promote company food service promotions.
• Collaborate with management team to train and supervise staff in food service responsibilities.

Skills

Customer service

Professional appearance

Team player

Time management

Basic computer skills

Education

High School Diploma / GED

Tools

Food service equipment

Job description

FiveStar in Lebanon, KY is seeking an Assistant Food Service Manager to support the Food Service Manager and ensure high standards in daily operations.

You will supervise staff, handle customer service, monitor health and safety guidelines, assist with inventory, and promote promotions. This role requires a professional appearance, reliability, and ability to work varied shifts in a fast-paced environment.