Food Service Host (Community)

UPMC; Harrisburg (Dauphin County); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading healthcare provider is seeking dedicated food service staff to ensure guest satisfaction through excellent service and adherence to food safety standards. You will be responsible for serving meals, managing customer interactions, and maintaining cleanliness in the food service area. This role requires strong customer service skills and the ability to work efficiently in a team environment.

Qualifications

• Responsible for ensuring guest satisfaction with food service.
• Practices appropriate food handling techniques.

Responsibilities

• Adheres to hygiene and infection control procedures.
• Serves patient meal tray and responds to meal service requests.
• Performs sanitation for assigned work area.

Skills

Customer Service

Food Safety

Job description

Purpose:
Responsible for ensuring guest satisfaction with food service utilizing customer service skills. Delivers and serves nutritionally appropriate and attractive meals in a timely manner. Practices appropriate food handling techniques and food safety procedures in all aspects of job.

Responsibilities:

• Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.
• Adheres to department procedures regarding the operation of all food service equipment.
• Communicates customer complaints and concerns effectively with other health care team members.
• Performs sanitation for assigned work area in accordance with departmental procedures and health department guidelines.
• Serves patient meal tray using the designated department script, to include proper patient identification.
• Distributes and collects menus from patients; obtains selected menus from patients according to departmental procedures.
• Displays customer service skills when responding to meal service requests, resulting in a satisfied customer.
• Serves meals within established timeframes, adhering to departmental standards for appearance, food quality, and temperature control.