Field Trainer

Godfather; Omaha (NE); Presencial; USD 55.000 - 75.000; Jornada completa

Descripción de la vacante

Godfather in Omaha, NE is seeking a Field Trainer to ensure franchise personnel are trained on GPI products and programs. This full-time role supports training and operations across multiple locations.

You will develop training materials, facilitate classes, and assess learner progress, with frequent travel to franchise sites.

Formación

• 2+ years of restaurant management experience and 3+ years of management experience preferred.
• 2+ years of training experience required.
• Must possess excellent customer service, be patient, flexible and detail-oriented.
• Working knowledge of Excel and Word.

Responsabilidades

• Train franchise personnel on GPI products and programs.
• Prepare and update training materials, manuals, and audiovisual aids.
• Facilitate training classes using videos, hands-on learning, manuals, and handouts.
• Train one on one or in a group setting; assess learner outcomes.
• Travel to franchise locations to set up new sites and train staff.
• Assist corporate stores with training and operations as needed.
• Other duties as assigned.

Conocimientos

Training

Customer service

Leadership

Communication

Educación

Bachelor's Degree

Herramientas

Excel

Word

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Field Trainer

Training Full Time Admin. Support Omaha, NE, US

3 days ago Requisition ID: 3067

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POSITION PURPOSE

This position is primarily responsible for ensuring that franchise personnel are properly trained on GPI products and programs. Field trainers may also be assigned projects within the training department, as well as supporting training and operations in the corporate stores as needed.

ESSENTIAL FUNCTIONS

1. Train franchise personnel on GPI products and programs.
   • Prepare and maintain training materials, such as manuals, handouts, and audiovisual aids, as needed for training classes.
   • Ability to update training content as needed.
   • Facilitate training classes by presenting training information using a variety of instructional techniques or formats, such as videos, hands-on learning, manuals, and handouts.
   • Ability to train one on one or in a group setting all operational objectives.
   • Work with a wide variety of backgrounds and skill sets to be able to train employees to obtain the appropriate skills and job duties.
   • Observe, monitor, evaluate, and record training activities and effectiveness.
   • Assess the knowledge and skills of learners as demonstrated through OJT.
2. Serve as a role model with respect to attendance, conduct, attitude, and job performance.
3. Serve as a subject matter expert for training-related questions and needs.
4. Assist in updating, revising, and/or developing training materials as needed.
5. Travel to and assist franchise locations in the setup of their new location, training of staff, and being on-site for opening when needed.
6. Assist corporate store locations with training and operations as needed.
7. Other duties as assigned.

POSITIONS SUPERVISED

None

TRAVEL REQUIRED

50-75%

POSITION QUALIFICATIONS

• Bachelor's Degree preferred
• At least 2 years of previous restaurant management experience preferred
• At least 3 years of management experience
• At least 2 years of previous experience in training
• Previous training experience required
• Working knowledge of Excel and Word

POSITION REQUIREMENTS

• Must be at least 18 years of age
• Must possess excellent customer service skills, be patient, flexible, and detail-oriented
• Must be able to lift up to 50 pounds
• Must be able to obtain personal umbrella insurance
• Must practice good personal hygiene, be neatly groomed, and maintain a professional image
• Must be reliable and have regular attendance to obtain company objectives
• Must maintain a positive attitude in all settings and be an example of best practices