Dining Services Director: Lead Teams, Elevate Quality & Growth

Aramark; Collinsville (OK); On-site; USD 70,000 - 110,000; Full time

Job summary

Aramark seeks a Food Service Director to develop and execute dining solutions, oversee operations, and drive client satisfaction across dining facilities. You will lead teams, manage budgets, and ensure safety and sanitation standards while coordinating with client management to deliver high-quality service.

The role requires strategic leadership, strong communication, and a commitment to operational excellence within a complex, client-focused environment.

Qualifications

• Requires at least 4 years of experience.
• Requires at least 1-3 years of experience in a management role.
• Requires previous experience in food service.
• Requires a bachelor’s degree or equivalent experience.
• Strong communication skills.
• Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships.
• Ability to demonstrate excellent customer service using Aramark's standard model.
• Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers.
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
• Must be able to stand for extended periods of time.

Responsibilities

• Lead, mentor, engage and develop teams to maximize contributions including recruiting, assessing, training, coaching and managing performance.
• Ensure food services connect to the Executional Framework.
• Coach employees by creating a shared understanding of objectives and execution.
• Reward and recognize employees.
• Ensure safety and sanitation standards in all operations.
• Identify client needs and communicate operational progress.
• Adopt Aramark processes and systems.
• Build revenue and manage budget including cost controls for food, beverage and labor.
• Ensure completion and maintenance of P&L statements.
• Achieve food and labor targets.
• Manage resources to ensure quality and cost control within budgetary guidelines.
• Implement and maintain Aramark agenda for labor and food initiatives.
• Create value through efficient operations and profit management.
• Direct and oversee operations related to production, distribution and food service.
• Maintain a safe and healthy environment for clients, customers and employees.
• Comply with policies and regulations including safety and wage/hour.
• Establish and maintain systems for ordering, receiving, storing, preparing and serving of food products, menu planning and development.
• Develop operational component forecasts and explain variances; responsible for components accounting functions.
• Ensure sanitation and safety levels are met.
• Coordinate and supervise unit personnel regarding production, merchandising, quality and cost control, labor management and training.
• Recruit, hire, develop and retain front line team.
• Conduct period inventory.
• Maintain records to comply with ARAMARK, government and accrediting standards.
• Interact with Client Management and maintain client relations at all levels; participate in sales and contract negotiations.
• Look for opportunities to implement new products and services supporting sales growth and client retention.
• Manage front of house of dining operation and develop food service plans aligned with client mission and sustainable practices.

Skills

Leadership

Strong communication skills

Customer service

Client relationship building

Education

Bachelor's degree or equivalent experience

Job description

Aramark seeks a Food Service Director to develop and execute dining solutions, oversee operations, and drive client satisfaction across dining facilities. You will lead teams, manage budgets, and ensure safety and sanitation standards while coordinating with client management to deliver high-quality service.

The role requires strategic leadership, strong communication, and a commitment to operational excellence within a complex, client-focused environment.