Food Service Director

Aramark Corporation; Charleston (SC); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Food Service Director to lead and innovate dining solutions that cater to diverse customer needs. In this pivotal role, you will oversee dining operations, ensuring exceptional service and compliance with safety standards. Your leadership will empower teams while driving financial performance and client satisfaction. This dynamic position offers an opportunity to shape the dining experience and implement sustainable practices, all within a collaborative environment that values growth and development. Join a company dedicated to making a positive impact on communities and the environment.

Qualifications

• At least 4 years of experience in food service management.
• Strong communication and customer service skills required.
• Ability to manage budgets and develop teams.

Responsibilities

• Lead and develop teams to maximize contributions and performance.
• Manage food service operations and ensure compliance with standards.
• Build client relationships and manage financial performance.

Skills

Leadership

Communication Skills

Client Relationship Management

Customer Service

Budget Management

Food Service Management

Sanitation Standards Compliance

Team Development

Education

Bachelor's Degree or Equivalent Experience

Job description

Job Description

The Food Service Director is a management position responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared foods from a menu.

The Portfolio Group, under the Workplace Experience Group umbrella, delivers seamless experiences from the breakroom to the boardroom, providing a signature suite of services for each unique business portfolio. Our team builds partnerships that excel, creating experiences that break the mold, where convenience, consistency, and excellence are a given. One Partner. Infinite Solutions.

Job Responsibilities

1. Leadership
   • Lead, mentor, engage and develop teams to maximize their contributions, including recruiting, assessing, training, coaching and managing performance.
   • Ensure food services connect appropriately to the Executional Framework.
   • Coach employees by creating a shared understanding of objectives and execution strategies.
   • Reward and recognize employees.
   • Ensure safety and sanitation standards in all operations.
2. Client Relationship
   • Identify client needs and communicate operational progress effectively.
3. Financial Performance
   • Adopt Aramark processes and systems.
   • Build revenue and manage budgets, including cost controls for food, beverage, and labor.
   • Maintain P&L statements.
   • Achieve food and labor targets.
   • Manage resources to ensure quality and cost control within budgetary guidelines.
4. Productivity
   • Implement and maintain Aramark initiatives for labor and food.
   • Create value through efficient operations, cost controls, and profit management.
   • Ensure compliance with Operational Excellence fundamentals.
   • Oversee operations related to production, distribution, and food service.
5. Compliance
   • Maintain a safe and healthy environment.
   • Comply with all applicable policies, rules, and regulations.
6. Key Responsibilities
   • Establish systems for ordering, receiving, storing, preparing, and serving food, along with menu planning and development.
   • Develop operational forecasts and explain variances.
   • Ensure sanitation and safety standards are met.
   • Supervise personnel regarding production, merchandising, quality, cost control, labor management, and training.
   • Recruit, hire, develop, and retain staff.
   • Conduct inventory and maintain records per standards.
   • Interact with client management and maintain effective relations.
   • Participate in sales and contract negotiations.
   • Identify opportunities for new products and services to support growth and retention.
7. Additional Responsibilities
   • Manage front-of-house operations.
   • Develop and implement food service plans aligned with client mission and vision, including sustainable practices.

At Aramark, developing new skills and doing what it takes to get the job done positively impacts our employees and customers. Job duties may change or new ones may be assigned without notice.

Qualifications

• At least 4 years of experience.
• 1-3 years in a management role.
• Previous experience in food service.
• Bachelor’s degree or equivalent experience.
• Strong communication skills.
• Ability to develop and maintain effective client and customer relationships.
• Excellent customer service skills using Aramark's standard model.
• Ability to work effectively with other departments.
• Occasional lifting, carrying, pushing, and pulling up to 50 lb.
• Ability to stand for extended periods.

Education

About Aramark

Our Mission: Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

We believe every employee should enjoy equal opportunity and participate fully. We do not discriminate based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, veteran status, or other protected characteristics.

About Aramark: Serving millions daily through food and facilities in 15 countries, we aim to develop talents, fuel passions, and empower growth. Learn more at our careers site or connect with us on Facebook, Instagram, and Twitter.