Food Service & Customer Experience Specialist

H-E-B; Rockwall (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

H-E-B is seeking a Food Service Representative to keep a well-stocked, well-maintained department and deliver superior customer service. You will prepare, package, and merchandise fresh products daily while upholding all food safety standards.

You will also support Bakery, Deli, and Prepared Foods areas as needed and assist with inventory and catering orders. The role emphasizes strong customer service, ability to work in a fast-paced retail environment, and adherence to company procedures and

Qualifications

• Must be 18 years or older.
• HS Diploma or GED or equivalent.
• Completion of Company Orientation.
• Food safety and sanitation training upon hire.

Responsibilities

• Provide superior customer service and take orders in person or by phone.
• Prepare, package, and merchandise fresh products daily.
• Maintain food safety and sanitation standards and operate/display equipment properly.
• Assist in bakery, deli, and prepared foods as needed.
• Record production and assist with inventory management and catering orders.

Skills

Customer service

Communication

Reading & writing

Planning & organizing

Fast-paced environment

Computer systems knowledge

Education

HS Diploma or GED

Tools

Label machine

Scales

POS system

Job description

H-E-B is seeking a Food Service Representative to keep a well-stocked, well-maintained department and deliver superior customer service. You will prepare, package, and merchandise fresh products daily while upholding all food safety standards.

You will also support Bakery, Deli, and Prepared Foods areas as needed and assist with inventory and catering orders. The role emphasizes strong customer service, ability to work in a fast-paced retail environment, and adherence to company procedures and