Food Service & Customer Care Associate

HEB; Bellaire (TX); Hybrid; USD 26,000 - 36,000; Full time

Job summary

HEB is seeking a Food Service Representative to maintain a well-stocked, clean department and provide superior customer service. You will prepare, package, and merchandise fresh products daily while upholding food safety standards.

Responsibilities include assisting customers, taking orders, suggestive selling, and operating department equipment. You will work in Bakery, Deli, and Prepared Foods as needed, with emphasis on accuracy, sanitation, and teamwork.

Qualifications

• HS Diploma or GED or equivalent.
• Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine).
• Strong customer service skills.
• Excellent reading and writing skills.
• Ability to plan, organize and work in a fast-paced retail environment.

Responsibilities

• Provide superior customer service and take orders from customers.
• Prepare, package, and merchandise fresh products daily.
• Ensure cleanliness and sanitation of display cases and operate equipment properly.
• Assist in Bakery, Deli, and Prepared Foods as needed and follow procedures.
• Support inventory management and product rotation across departments.

Skills

Customer service

Communication

Reading & writing

Planning & organizing

Fast-paced work

Basic computer skills

Education

HS Diploma or GED

Tools

Point-of-sale systems

Job description

HEB is seeking a Food Service Representative to maintain a well-stocked, clean department and provide superior customer service. You will prepare, package, and merchandise fresh products daily while upholding food safety standards.

Responsibilities include assisting customers, taking orders, suggestive selling, and operating department equipment. You will work in Bakery, Deli, and Prepared Foods as needed, with emphasis on accuracy, sanitation, and teamwork.