Food Service Concierge

NEXDINE Hospitality; Boston (MA); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision Insurance

Life Insurance

401(k) Savings Plan

Paid Time Off

EAP

Career Growth

Perks & Rewards

Job summary

NEXDINE Hospitality is seeking a Catering Coordinator in Charlestown, MA to oversee daily patient meals, coordinate lunch and dinner services, and manage dietary needs with nursing staff. The role emphasizes outstanding service, careful presentation, and adherence to client expectations in a professional environment.

The position offers full-time hours, a Monday–Friday schedule, and a competitive pay rate reflecting industry standards in Massachusetts.

Qualifications

• High school diploma or equivalent.
• 1–3 years’ experience in food service.
• Specialized training and/or exposure in Allergy awareness.

Responsibilities

• Coordinate lunch and dinner daily for patients.
• Order and stock office coffee and tea in pantries.
• Custom menu planning for dietary needs.
• Work with nursing staff to offer healthy snack options.
• May meet with patients on dietary needs.
• Assist in the set-up and breakdown of meals.
• Inspect supplies, equipment, or work areas to ensure standards and arrange for purchases or repairs.
• Purchase food and/or other supplies needed to ensure efficient operation and quality control.
• Take orders and/or serve food or beverages to customers.
• Pay invoices and track costs.
• Knowledge of allergy awareness.
• Provide excellent customer service including being attentive, approachable, greeting and thanking customers.

Skills

Customer service

Food service

Communication

Organization

Education

High school diploma or equivalent

1–3 years’ experience in food service

Allergy awareness training

Job description

Who We Are

NEXDINE Hospitality’s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwide. We put our people first to deliver finely tailored, expertly managed programs. The NEXDINE Experience is responsive, transparent, and authentic. Learn more at www.NEXDINE.com.

Who We Are

NEXDINE Hospitality’s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwide. We put our people first to deliver finely tailored, expertly managed programs. The NEXDINE Experience is responsive, transparent, and authentic. Learn more at www.NEXDINE.com.

Job Details

Position: Catering Coordinator
Location: Charlestown, MA
Hours: Monday-Friday, 9:45 am - 5:45 pm
Schedule: Full Time
Pay Rate: $70,000- $75,000/yr
Pay Frequency: Weekly – Direct Deposit

What We Offer You

• Generous Compensation & Benefits Package
• Health, Dental & Vision Insurance
• Company-Paid Life Insurance
• 401(k) Savings Plan
• Paid Time Off: Vacation, Holiday, Sick Time
• Employee Assistance Program (EAP)
• Career Growth Opportunities
• Employee Perks & Rewards

Food Service Concierge Job Summary

The Food Service Concierge reports to the Vice President and is responsible for the oversight, delivery, and execution of client catering events. The Food Service Concierge is responsible for providing exemplary customer service and overseeing the final presentation of food and service ensuring client satisfaction.

Food Service Concierge Essential Functions

• Coordinate lunch and dinner daily for patients
• Order and stock office coffee and tea in pantries
• Custom menu planning for dietary needs
• work with nursing staff to offer healthy snack options
• May meet with patients on dietary needs
• Assist in the set-up and breakdown of meals
• Inspect supplies, equipment, or work areas to ensure conformance to established standards and/or arrange for equipment purchases or repairs.
• Purchase food and/or other supplies needed to ensure efficient operation ensuring quality control practices are in place for receiving all products.
• May assist with menu writing and cycle of cost control utilizing
• Take orders and/or serve food or beverages to customers.
• Pay Invoices and track costs
• Knowledge of allergy awareness
• Provide excellent customer service to include being attentive, approachable, greeting and thanking customers.
• May perform other duties and responsibilities as assigned.

Work Environment

Professional work environment. Confidential Patient information. This job will also include operating in an office environment. This role routinely uses standard office equipment such as computers, phones, televisions, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee may be required to sit, reach, bend, kneel, stoop, climb, and push, pull & lift items weighing 40 pounds or less

Required Education And Experience

• High school diploma or equivalent
• 1 – 3 years’ experience in food service
• Specialized training and/or exposure in Allergy awareness