Food Service Concierge

Nexdine Llc; Somerville (MA); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Company-Paid Life Insurance

401(k) Savings Plan

Paid Time Off: Vacation, Holiday, Sick

Job summary

NEXDINE Hospitality is seeking a Catering Coordinator in Charlestown, MA to oversee daily patient meal service, coordinate flexible dietary options, and ensure top‑tier client satisfaction. This role reports to the Vice President and emphasizes coordination of lunch and dinner, menu planning, and quality control.

The ideal candidate brings 1–3 years in food service, allergy awareness training, and a customer‑focused approach in a professional office environment.

Qualifications

• High school diploma or equivalent.
• 1–3 years’ experience in food service.
• Specialized training in Allergy awareness.

Responsibilities

• Coordinate lunch and dinner daily for patients.
• Order and stock office coffee and tea in pantries.
• Custom menu planning for dietary needs; work with nursing staff to offer healthy snack options.
• May meet with patients on dietary needs.
• Assist in the set-up and breakdown of meals; inspect supplies and equipment.
• Purchase food and/or other supplies to ensure efficient operation and quality control.

Skills

Customer service

Food service experience

Allergy awareness

Office coordination

Education

High school diploma or equivalent

Tools

Office software

Job description

Who We Are:NEXDINE Hospitality’s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwide. We put our people first to deliver finely tailored, expertly managed programs. The NEXDINE Experience is responsive, transparent, and authentic. Learn more at www.NEXDINE.com.Job DetailsPosition: Catering CoordinatorLocation: Charlestown, MAHours: Monday-Friday, 9:45 am - 5:45 pmSchedule: Full TimePay Rate: $70,000- $75,000/yrPay Frequency: Weekly – Direct DepositWhat We Offer You:Generous Compensation & Benefits PackageHealth, Dental & Vision InsuranceCompany-Paid Life Insurance401(k) Savings PlanPaid Time Off: Vacation, Holiday, Sick TimeEmployee Assistance Program (EAP)Career Growth OpportunitiesEmployee Perks & RewardsFood Service Concierge Job Summary:The Food Service Concierge reports to the Vice President and is responsible for the oversight, delivery, and execution of client catering events. The Food Service Concierge is responsible for providing exemplary customer service and overseeing the final presentation of food and service ensuring client satisfaction.Food Service Concierge Essential FunctionsCoordinate lunch and dinner daily for patientsOrder and stock office coffee and tea in pantriesCustom menu planning for dietary needswork with nursing staff to offer healthy snack optionsMay meet with patients on dietary needsAssist in the set-up and breakdown of mealsInspect supplies, equipment, or work areas to ensure conformance to established standards and/or arrange for equipment purchases or repairs.Purchase food and/or other supplies needed to ensure efficient operation ensuring quality control practices are in place for receiving all products.May assist with menu writing and cycle of cost control utilizingTake orders and/or serve food or beverages to customers.Pay Invoices and track costsKnowledge of allergy awarenessProvide excellent customer service to include being attentive, approachable, greeting and thanking customers.May perform other duties and responsibilities as assigned.Work EnvironmentProfessional work environment. Confidential Patient information. This job will also include operating in an office environment. This role routinely uses standard office equipment such as computers, phones, televisions, photocopiers, filing cabinets and fax machines.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee may be required to sit, reach, bend, kneel, stoop, climb, and push, pull & lift items weighing 40 pounds or lessRequired Education and ExperienceHigh school diploma or equivalent1 – 3 years’ experience in food serviceSpecialized training and/or exposure in Allergy awareness