Food Service Associate

Lutheran Metropolitan Ministry; Cleveland (OH); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Excellent benefits

Generous PTO

Respectable wages

Job summary

Lutheran Metropolitan Ministry seeks a Food Services Associate to prepare and serve meals in a shelter setting, coordinating with volunteers and a VA dietitian to meet dietary needs. You will maintain hygiene, manage donations, and ensure smooth kitchen operations.

The role emphasizes respectful interactions with residents and staff, adherence to safety guidelines, and teamwork within a faith-based community service environment.

Qualifications

• Experience in hospitality settings, preferably shelters or similar environments.
• Strong communication with residents, staff, and volunteers.
• Familiarity with ServSafe standards and food safety practices.

Responsibilities

• Prepare and cook meals according to menus and dietary guidelines.
• Ensure timely delivery of meals to residents.
• Maintain a clean, sanitary, organized, and safe kitchen area.
• Receive and organize food donations with the donation coordinator.
• Record donated items and communicate needs to staff.
• Provide guidance to volunteers and ensure protocol adherence.
• Interact professionally with residents, staff, volunteers, and donors.
• Collaborate with the VA dietitian on dietary plans for residents.
• Report issues to kitchen supervisor promptly.

Skills

Hospitality experience

Communication skills

ServSafe knowledge

Volunteer coordination

Education

High School diploma or GED

Job description

Company DescriptionA mission-driven organization, LMM has a 56-year history of service to the community and is a recognized leader in implementing best practice for safety net services and providing innovative solutions that assist people on their journey to stability, self-sufficiency, and well-being. Serving Northeast Ohio, we help people obtain job skills and employment, locate safe and stable housing, access supportive services, and overcome barriers to secure second chances in the community.Position SummaryThe Food Services Associate at our shelter plays a crucial role in providing nutritious meals and maintaining a clean, organized kitchen environment. This position involves collaboration with volunteers, handling food donations, adhering to SERV Safe standards and working closely with the VA dietitian to ensure the well-being of our residents.Some of the duties include:Prepare and cook meals in accordance with established menus, dietary guidelines, and ServSafe standardsEnsure the timely and efficient delivery of meals to residentsMaintain a clean, sanitary, organized and safe work areaAdhere to proper food safety and hygiene practices in accordance with ServSafe regulationsReceive and organize food donations in collaboration with the shelter's donation coordinatorKeep accurate records of donated items and communicate needs to relevant staffWork closely with volunteer groups involved in kitchen activities.Provide guidance and support to volunteers, ensuring they follow established protocols.Interact with residents, staff, volunteers, and donors in a professional and respectful manner.Uphold the values and mission of the shelter in all interactions.Communicate effectively with kitchen staff, shelter management, and volunteers to ensure smooth operationsReport any issues or concerns promptly to the kitchen supervisorCollaborate with the VA dietitian to implement dietary plans for residents with specific health needsEnsure that meals align with the dietary requirements outlined by the VA dietitianQualificationsHigh School diploma or GED required. Previous experience in hospitality, preferably in a shelter or similar environment helpful. Some experience working with disadvantaged people, such as those experiencing homelessness, chemically dependency, mental health challenges, etc.LMM is an Equal Opportunity Employer, that recognizes the value of having staff who reflect different life experiences and backgrounds. We offer excellent benefits, generous PTO and respectable wages.Join our team! Go to: https://www.lutheranmetro.org/get-involved/careers/ to complete an online application and attach a cover letter (with salary requirements) and resume. The hourly rate for this position is $16.00.