Food Service Assistant

Mercyhealth; Rockford (IL); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading healthcare provider in Rockford is seeking a Food Service Assistant to join their team. This full-time role involves performing kitchen and cafeteria duties, ensuring a clean and safe environment for patients and customers. Responsibilities include delivering patient trays, operating kitchen equipment, and maintaining high standards of cleanliness and service. The ideal candidate will possess excellent customer service skills and the ability to thrive in a fast-paced environment.

Benefits

Comprehensive Benefits Package

Competitive Compensation

Paid Time Off

Career Advancement

Employee Wellbeing

Additional Benefits

Qualifications

• Ability to work in a fast-paced environment.
• Excellent customer service skills needed when delivering patient trays.

Responsibilities

• Reads patient tray ticket orders and places items on trays.
• Delivers / serves patient trays, snack and supplements.
• Cleans and sanitizes work area, tables, and cabinets.

Skills

Customer Service

Education

High school diploma or equivalent

Job description

Overview

Food Service Assistant, Full Time

Varied hours and weekend rotation

Performs daily kitchen / cafeteria duties to provide a safe clean and sanitized environment for our patients, residents, customers, and partners with quality service in mind. Dishes and assembles food items. Sets up, delivers and picks up patient trays. Operates dish machine. Washes pots & pans. Operates, cleans and sanitizes other kitchen equipment including cooking equipment as needed. Replenishes stock. Maintains a clean work area. Performs cashier duties as needed. Has the ability to work in a fast paced environment. Performs other duties as assigned. May work alternate shifts, weekends and holidays. May be assigned overtime during peak periods. Maintains flexibility in scheduling and work/area assignments according to department and system needs.

Responsibilities

Essential Duties and Responsibilities

• Reads patient tray ticket orders and places items on trays.
• Delivers / serves patient trays, snack and supplements Assist patients with opening any items
• Collects patient trays from room, stacks dirty dishes on cart and returns cart to kitchen
• Operates dish machine
• Performs daily / weekly cleaning tasks
• Washes and sanitizes dishes, pots and pans, and kitchen equipment
• Maybe required to filter hot oil with mesh strainer and/or change oil in fryers
• Serves cafeteria customers
• Operates cash register
• Portions food items as directed
• Replenishes stock with proper rotation
• Takes and records food temperatures
• Takes and records equipment temperatures
• Cleans and sanitizes work area, tables, and cabinets
• Collects and places garbage and trash in designated containers
• Follows scripting when delivering patient trays
• Adheres to department safety and sanitation regulations
• Use protective barriers (gloves, apron, and proper hair coverings)
• Excellent customer service skills needed when delivering patient trays

Education and Experience

High school diploma or equivalent preferred.

Benefits

Mercyhealth offers a generous total rewards package to eligible employees including, but not limited to:

· Comprehensive Benefits Package: Mercyhealth offers a retirement plan with competitive matching contribution, comprehensive medical, dental, and vision insurance options, life and disability coverage, access to flexible spending plans, and a variety of other discounted voluntary benefit options.

· Competitive Compensation: Mercyhealth offers market competitive rates of pay and participates in various shift differential and special pay incentive programs.

· Paid Time Off: Mercyhealth offers a generous paid time off plan, which increases with milestone anniversaries, to allow employees the opportunity for a great work-life balance.

· Career Advancement: Mercyhealth offers a number of educational assistance programs and career ladders to support employees in their educational journey and advancement within Mercyhealth.

· Employee Wellbeing: Mercyhealth has a focus on wellbeing for employees across the organization and offers a number of tools and resources, such as an employer-sponsored health risk assessment and a Wellbeing mobile application, to assist employees on their wellbeing journey.

· Additional Benefits: Mercyhealth employees have access to our internal and external employee assistance programs, employee-only discount packages, paid parental and caregiver leaves, on-demand pay, special payment programs for patient services, and financial education to help with retirement planning.