Food Service Assistant

Mercyhealth Wisconsin and Illinois; Harvard (IL); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading healthcare provider is seeking a Food Service Assistant to perform various kitchen duties, ensuring a safe and clean environment for patients and customers. The role involves serving food, maintaining cleanliness, and providing excellent customer service. This full-time position requires flexibility in scheduling and the ability to handle physical demands.

Benefits

Retirement plans

Medical/dental/vision insurance

Paid time off

Educational assistance

Employee assistance programs

Qualifications

• Preferred high school diploma or equivalent.
• Ability to work in a fast-paced environment.
• Good manual dexterity and vision required.

Responsibilities

• Delivers and serves patient trays and snacks.
• Operates dish machine and sanitizes dishes.
• Provides excellent customer service during food delivery.

Skills

Customer Service

Food Safety

Manual Dexterity

Education

High school diploma or equivalent

Job description

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Overview

Performs daily kitchen / cafeteria duties to provide a safe, clean, and sanitized environment for our patients, residents, customers, and partners, with quality service in mind. Dishes and assembles food items, sets up, delivers, and picks up patient trays. Operates dish machine, washes pots & pans, and sanitizes kitchen equipment as needed. Replenishes stock, maintains a clean work area, and performs cashier duties as needed. Must be able to work in a fast-paced environment. Performs other duties as assigned. May work alternate shifts, weekends, holidays, and overtime during peak periods. Maintains flexibility in scheduling and work/area assignments according to department and system needs.

Responsibilities

• Reads patient tray ticket orders and places items on trays.
• Delivers and serves patient trays, snacks, and supplements; assists patients with opening items.
• Collects trays, stacks dirty dishes, and returns carts to kitchen.
• Operates dish machine, performs cleaning tasks, and sanitizes dishes and equipment.
• Filters hot oil and changes fryer oil if required.
• Serves cafeteria customers and operates cash register.
• Ports food items, replenishes stock with proper rotation, and records food and equipment temperatures.
• Cleans work areas, takes out trash, and follows safety and sanitation regulations.
• Uses protective barriers (gloves, apron, hair coverings).
• Provides excellent customer service when delivering patient trays.

Education and Experience

High school diploma or equivalent preferred.

Physical Demands

This is heavy work involving standing, walking, handling, reaching, talking, hearing, and occasional sitting, climbing, stooping, kneeling, crouching, crawling, tasting, and smelling. Must exert 25-50 pounds frequently and 50-100 pounds occasionally. Good manual dexterity and vision are required.

Benefits

Mercyhealth offers a comprehensive rewards package including retirement plans, medical/dental/vision insurance, life and disability coverage, flexible spending, paid time off, educational assistance, wellbeing resources, and additional benefits such as employee assistance programs, discounts, parental and caregiver leaves, on-demand pay, and financial education.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Hospitals and Health Care