Barista - Food Service Assistant (Starbucks) - Fulltime

Boston Children’s Hospital; Boston (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

Boston Children’s Hospital recherche un Barista - Food Service Assistant pour rejoindre son équipe Starbucks. Le candidat idéal aura une expérience en service alimentaire et des compétences en service à la clientèle. Ce poste offre une rémunération compétitive et des avantages, y compris des horaires flexibles et des programmes de remboursement des frais de scolarité.

Benefits

Horaires flexibles

Assurance santé, vision et dentaire

Subventions pour garde d'enfants et prêts étudiants

Plan de retraite 403(b)

Remboursement des frais de scolarité

Réductions sur les abonnements de transport

Qualifications

• Minimum 6 mois d'expérience en service alimentaire, expérience de Barista préférée.
• Certification de formateur Barista de Starbucks requise dans les 6 mois suivant l'embauche.
• Certification ServSafe et formation sur les allergènes MA préférées.

Responsibilities

• Préparer des boissons et des aliments selon les normes.
• Assurer un service client de qualité avec une attitude orientée client.
• Maintenir un espace de travail propre et organisé.

Skills

Service à la clientèle

Communication claire

Travail d'équipe

Education

High school diploma/GED

Job description

Job Title: Barista - Food Service Assistant (Starbucks)

The Barista - Food Service Assistant at Starbucks will be responsible for:

1. Providing beverages, whole beans, and food products consistently for all customers by adhering to all recipe and presentation standards, following health, safety, and sanitation guidelines.
2. Preparing food and beverages to standard recipes or customizing for customers, including adjustments such as temperature, ingredient quantities, or substitutions.
3. Maintaining a clean and organized workspace for efficient resource and product access.
4. Communicating with the manager to ensure the team creates the 'Third Place' environment during each shift.
5. Delivering quality customer service with a customer-first attitude, connecting with customers, and responding to their needs.
6. Following Starbucks operational policies and procedures, including cash handling, safety, and security, to ensure partner safety.
7. Recognizing and reinforcing individual and team accomplishments through organizational methods.
8. Maintaining regular and punctual attendance.
9. Being available to work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
10. Engaging with customers to understand and respond to their needs through clear and friendly communication.
11. Performing various tasks within the store during each shift.
12. Ensuring high sanitation standards for all equipment, adhering to department policies, Health Department codes, and J.C.A.H.O. regulations.
13. Contributing to a positive work environment and promoting teamwork by taking initiative to improve quality and exceed customer expectations, maintaining clear communication and respectful relationships with colleagues and staff.

Qualifications:

1. High school diploma/GED and at least 6 months of previous food service experience; 6 months of Barista experience preferred.
2. Starbucks Barista Trainer Certification required within 6 months of hire.
3. ServSafe Certification; MA Allergen Training or AllerTrain Manager Certification is preferred.
4. Acts with integrity, honesty, and promotes Starbucks' culture, values, and mission.
5. Maintains calmness during high volume or unusual events to keep operations standard and set a positive example.
6. Anticipates customer and store needs by evaluating the environment and cues.
7. Excellent customer service skills, including clear and pleasant communication, greeting visitors, explaining policies, and relaying messages.
8. Courtesy and tact when dealing with patients, visitors, and hospital staff.
9. Availability to work rotating weekends, mornings, and evenings, totaling 40 hours.

Boston Children’s Hospital offers competitive compensation and benefits, including flexible schedules, health, vision, dental insurance, childcare and student loan subsidies, generous time off, 403(b) Retirement Savings plan, Pension, Tuition reimbursement, License and Certification reimbursement, cell phone plan discounts, and discounted T-pass rates. Join us to experience the benefits of passion and teamwork.