Food Server (PT)

Churchill Downs Inc.; Berlin (NH); On-site; USD 6,000 - 8,000; Full time

Job summary

Ocean Downs Casino in Berlin, MD, part of Churchill Downs Incorporated, seeks servers to deliver entertaining hospitality and great guest experiences. The role supports attendance in a casino environment near Ocean City, with a focus on accurate cash handling, POS usage, and adherence to Maryland laws.

Applicants should have prior server experience, strong English communication, and be able to work a flexible schedule including weekends and holidays.

Qualifications

• Experience serving guests in a fast-paced environment.
• Ability to read, write, and communicate in English.
• Experience handling cash and payments accurately.

Responsibilities

• Creates a fun-filled, entertaining environment with service excellence.
• Greets and serves guests in a friendly, efficient manner.
• Operates POS system and handles cash and payments accurately.
• Records revenue and settles receipts, credits, and coupons.
• Prepares all settlement paperwork consistently.
• Monitors alcohol use per policy and Maryland law.
• Maintains inventory and restocks items as needed.
• Keeps work area clean and sanitary.
• Relays guest feedback to management and promotes good guest relations.

Skills

Server experience

English proficiency

Cash handling

Education

High School Diploma or Equivalent Preferred

Job description

Located in Berlin, Maryland, Ocean Downs Casino is a premier entertainment destination offering exciting gaming experiences, live harness racing, and exceptional hospitality. As part of Churchill Downs Incorporated, we are committed to creating an inclusive and engaging workplace where team members thrive. We value diverse perspectives and believe collaboration drives innovation and success. At Ocean Downs, we foster a culture of respect, continuous learning, and growth—empowering our team to deliver unforgettable experiences for our guests while achieving our shared vision.

JOB SUMMARY

The pay for this position is $6.00 / hour + Tips. Exciting opportunity to work at Ocean Downs Casino only 10 minutes from the beautiful beaches and boardwalk of Ocean City, MD! Have fun in the sun while pursuing an exciting career in the food & beverage industry. Work with an awesome team while ensuring a good time for our guests. If you have the desire to work for a great company, then we would love to have you!

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
• Greets and serves guest in a friendly and efficient manner.
• Operates P.O.S. System and makes accurate cash and financial transactions.
• Accurately records all Food & Beverage revenues and corresponding receipt of money, credit cards, complimentaries and coupon settlements.
• Prepares all settlement paperwork in a consistent and organized manner.
• Monitors alcohol consumption by guest, adhering strictly to Company Policy & Maryland Law.
• Maintains inventory and restocks all items and products in area as needed.
• Ensures that work area is clean and sanitary.
• Relays all guest compliments and complaints to Food & Beverage Management.
• Promotes outstanding customer relations.
• Promotes honesty and trust among the team.
• Performs all other duties as assigned.

REQUIRED SKILLS AND ABILITIES

• Previous server experience preferred.
• Ability to read, write, speak, understand or communicate in English sufficiently to perform the necessary functions of this position.
• Ability to consistently comprehend, retain and execute written, verbal and demonstrated directions, explanations and guidance.
• Ability to work in a fast paced environment and effectively communicate with guests, co-workers and management.
• Must be able to obtain and keep a License issued by the Maryland State Lottery Agency required of all Gaming Establishment employees.

EDUCATION AND EXPERIENCE

• High School Diploma or Equivalent Preferred.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• Must be able to lift twenty (20) pounds without difficulty, repeatedly.
• Must be able to sit, walk or stand for extended periods of time without difficulty.
• Must be able to work a flexible schedule based on business needs which includes days, evenings, nights, weekends and holidays.

OCEAN DOWNS CASINO

OceanDowns has been delivering exceptional entertainment experiences in Maryland’s Eastern Shore region, combining horse racing, casino gaming, live events, and dining—all in a community-focused setting that celebrates the spirit of Eastern Shore hospitality.

All qualified applicants and employees will receive consideration for employment, promotion, or other employment opportunities without regard to: race, color, religion, sex (including pregnancy), age, national origin, marital status, sexual orientation, gender identity, genetic information, military status, or disability.