Food Server

Churchill Downs Incorporated; Northern (KY); On-site; USD 8,000 - 14,000; Full time

Benefits offered by this job

medical

dental

401k

life insurance

paid sick time

personal time

vacation accrual

Job summary

Ocean Downs Casino, part of Churchill Downs Incorporated, is seeking a full-time server for our Playbook Restaurant near Ocean City, MD. Join a fun, hospitality-driven team focused on delivering memorable guest experiences and a high-energy service environment.

Responsibilities include greeting guests, operating the POS, processing payments, and ensuring compliance with policies. Benefits include medical, dental, 401k, life insurance, paid time off, and more.

Qualifications

• Must be able to read, write, speak, understand or communicate in English sufficiently to perform the necessary functions of this position.
• Ability to work in a fast paced environment and effectively communicate with guests, co-workers and management.
• Must be able to obtain and keep a License issued by the Maryland State Lottery Agency required of all Gaming Establishment employees.

Responsibilities

• Creates a fun, entertaining environment and delivers service excellence.
• Greets and serves guests in a friendly and efficient manner.
• Operates POS system and handles cash and transactions accurately.
• Records all Food & Beverage revenues and receipts, including coupons and payments.
• Prepares settlement paperwork in a consistent and organized manner.
• Monitors alcohol consumption in accordance with policy and Maryland law.
• Maintains inventory and restocks items as needed.
• Keeps work area clean and sanitary.
• Relays guest compliments and complaints to management.
• Promotes outstanding customer relations and teamwork.

Skills

English communication

Customer service

Cash handling

Education

High School Diploma or Equivalent Preferred

Maryland Lottery Agency license

Job description

Located in Berlin, Maryland, Ocean Downs Casino is a premier entertainment destination offering exciting gaming experiences, live harness racing, and exceptional hospitality. As part of Churchill Downs Incorporated, we are committed to creating an inclusive and engaging workplace where team members thrive. We value diverse perspectives and believe collaboration drives innovation and success. At Ocean Downs, we foster a culture of respect, continuous learning, and growth—empowering our team to deliver unforgettable experiences for our guests while achieving our shared vision.

JOB SUMMARY

Exciting opportunity to work at Ocean Downs Casino only 10 minutes from the beautiful beaches and boardwalk of Ocean City, MD! Have fun in the sun while pursuing an exciting career in the food & beverage industry. Work with an awesome team while ensuring a good time for our guests. This is a full-time server position at our Playbook Restaurant. This full time position offers an awesome benefit package,

• medical
• dental
• 401k
• life insurance
• paid sick time
• personal time
• vacation accrual

If you have the desire to work for a great company, then we would love to have you!

The pay for this position is $6.00 / hour.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
• Greets and serves guest in a friendly and efficient manner.
• Operates P.O.S. System and makes accurate cash and financial transactions.
• Accurately records all Food & Beverage revenues and corresponding receipt of money, credit cards, complimentaries and coupon settlements.
• Prepares all settlement paperwork in a consistent and organized manner.
• Monitors alcohol consumption by guest, adhering strictly to Company Policy & Maryland Law.
• Maintains inventory and restocks all items and products in area as needed.
• Ensures that work area is clean and sanitary.
• Relays all guest compliments and complaints to Food & Beverage Management.
• Promotes outstanding customer relations.
• Promotes honesty and trust among the team.
• Performs all other duties as assigned.

REQUIRED SKILLS AND ABILITIES

• Ability to read, write, speak, understand or communicate in English sufficiently to perform the necessary functions of this position.
• Ability to consistently comprehend, retain and execute written, verbal and demonstrated directions, explanations and guidance.
• Ability to work in a fast paced environment and effectively communicate with guests, co-workers and management.
• Must be able to obtain and keep a License issued by the Maryland State Lottery Agency required of all Gaming Establishment employees.

EDUCATION AND EXPERIENCE

• High School Diploma or Equivalent Preferred.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• Must be able to lift twenty (20) pounds without difficulty, repeatedly.
• Must be able to sit, walk or stand for extended periods of time without difficulty.
• Must be able to work a flexible schedule based on business needs which includes days, evenings, nights, weekends and holidays.

OCEAN DOWNS CASINO

OceanDowns has been delivering exceptional entertainment experiences in Maryland’s Eastern Shore region, combining horse racing, casino gaming, live events, and dining—all in a community-focused setting that celebrates the spirit of Eastern Shore hospitality.

All qualified applicants and employees will receive consideration for employment, promotion, or other employment opportunities without regard to: race, color, religion, sex (including pregnancy), age, national origin, marital status, sexual orientation, gender identity, genetic information, military status, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.