Food Server

Churchill Downs Inc.; Berlin (NH); On-site; USD 6,900 - 9,600; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401k

Life insurance

Paid sick time

Personal time

Job summary

Ocean Downs Casino, part of Churchill Downs Incorporated, is hiring a full-time server at Playbook Restaurant near Ocean City, MD. You will work with a great team to deliver enjoyable guest experiences, operate a POS system, and manage payments while upholding company standards and Maryland laws.

The role offers a comprehensive benefits package including medical, dental, 401k, life insurance, paid time off, and vacation accrual.

Qualifications

• High School Diploma or Equivalent Preferred.
• Ability to read, write, speak, and understand English sufficiently.
• Ability to work in a fast-paced environment and communicate with guests and team.

Responsibilities

• Create a fun, entertaining environment and deliver excellent service.
• Greet and serve guests in a friendly, efficient manner.
• Operate P.O.S. system and process payments accurately.
• Record revenue and manage receipts and settlements.
• Maintain clean and sanitary work areas.
• Adhere to Maryland liquor laws and company policies.
• Support guest relations and relay feedback to management.

Skills

English proficiency

Guest service

Cash handling

POS system

Education

High School Diploma or Equivalent

Tools

P.O.S. System

Job description

Located in Berlin, Maryland, Ocean Downs Casino is a premier entertainment destination offering exciting gaming experiences, live harness racing, and exceptional hospitality. As part of Churchill Downs Incorporated, we are committed to creating an inclusive and engaging workplace where team members thrive. We value diverse perspectives and believe collaboration drives innovation and success. At Ocean Downs, we foster a culture of respect, continuous learning, and growth—empowering our team to deliver unforgettable experiences for our guests while achieving our shared vision.

JOB SUMMARY

Exciting opportunity to work at Ocean Downs Casino only 10 minutes from the beautiful beaches and boardwalk of Ocean City, MD! Have fun in the sun while pursuing an exciting career in the food & beverage industry. Work with an awesome team while ensuring a good time for our guests. This is a full-time server position at our Playbook Restaurant. This full time position offers an awesome benefit package, including medical, dental, 401k, life insurance, paid sick time, personal time and vacation accrual. If you have the desire to work for a great company, then we would love to have you! The pay for this position is $6.00 / hour.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
• Greets and serves guest in a friendly and efficient manner.
• Operates P.O.S. System and makes accurate cash and financial transactions.
• Accurately records all Food & Beverage revenues and corresponding receipt of money, credit cards, complimentaries and coupon settlements.
• Prepares all settlement paperwork in a consistent and organized manner.
• Monitors alcohol consumption by guest, adhering strictly to Company Policy & Maryland Law.
• Maintains inventory and restocks all items and products in area as needed.
• Ensures that work area is clean and sanitary.
• Relays all guest compliments and complaints to Food & Beverage Management.
• Promotes outstanding customer relations.
• Promotes honesty and trust among the team.
• Performs all other duties as assigned.

REQUIRED SKILLS AND ABILITIES

• Ability to read, write, speak, understand or communicate in English sufficiently to perform the necessary functions of this position.
• Ability to consistently comprehend, retain and execute written, verbal and demonstrated directions, explanations and guidance.
• Ability to work in a fast paced environment and effectively communicate with guests, co-workers and management.
• Must be able to obtain and keep a License issued by the Maryland State Lottery Agency required of all Gaming Establishment employees.

EDUCATION AND EXPERIENCE

• High School Diploma or Equivalent Preferred.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

• Must be able to lift twenty (20) pounds without difficulty, repeatedly.
• Must be able to sit, walk or stand for extended periods of time without difficulty.
• Must be able to work a flexible schedule based on business needs which includes days, evenings, nights, weekends and holidays.

OCEAN DOWNS CASINO

OceanDowns has been delivering exceptional entertainment experiences in Maryland’s Eastern Shore region, combining horse racing, casino gaming, live events, and dining—all in a community-focused setting that celebrates the spirit of Eastern Shore hospitality.

All qualified applicants and employees will receive consideration for employment, promotion, or other employment opportunities without regard to: race, color, religion, sex (including pregnancy), age, national origin, marital status, sexual orientation, gender identity, genetic information, military status, or disability.