Requisition ID#: 3050
Location: Dumfries, VA, 22026
Property: The Rose Gaming Resort
Pay Range: $10.00 per hour
Job Summary
Under the direction of the Food and Beverage Manager, the server will ensure excellent customer service by utilizing the Rose Standards of Service and providing guests with a great dining experience.
Essential Duties And Responsibilities
- Take food and beverage orders from guests.
- Describe Chef’s specials, featured wines/spirits, promotions, and answer menu questions with confidence.
- Deliver food orders to guests in a full-service restaurant.
- Carry a 27” oval tray containing hot and cold food items.
- Perform steps of service and maintain restaurant service standards.
- Practice Safety and Sanitation techniques.
- Obtain TIPS certificate and Guest Service Training within 90 days of employment.
- Perform proper table side wine service; describe, open, and present wine.
- Perform bussing tables, seating guests, side work, and duties assigned by management.
- Communicate basic knowledge about the casino resort.
- Follow The Rose Standards of Services and Food & Beverage standards.
- Navigate POS system and perform transactions such as placing orders, typing modifiers, splitting checks, and providing accurate table numbers and guest count.
Required Skills And Abilities
- Attend required training sessions offered by the Company.
- Obtain and retain required license(s).
- Perform duties in compliance with local laws and regulations.
- Ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
- Have knowledge of ordinances, regulations, laws, policies, and procedures related to the Team Member’s department.
- Have knowledge of the Property’s programs to address problem gaming.
- Report any acts of wrongdoing the Team Member may have knowledge of.
Education And Experience
- High school diploma or GED; three months related experience and/or training; or equivalent combination of experience and education.
- Advanced knowledge of liquor/beer/wine product and mixology.
- Knowledge of current OSHA and Alcoholic Beverage Control (ABC) regulations.
- Must be at least eighteen (18) years of age.
- Must be able to stand longer than 8 hours.
- Ability to lift, push and pull up to 30 pounds.
Certificates, Licenses, And Registrations
- Virginia Racing Commission License
Physical Requirements & Working Conditions
The role requires frequent sitting or standing, walking, using hands to finger reach, handle, or feel objects, tools or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl; talk or hear. The employee may be required to lift, push and pull up to 30 lbs. Noise level in the work environment is moderate to loud. The employee may circulate throughout assigned areas, including smoking areas, and observe players and functioning of machines.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or disability.