Food Server - On Call - Steady Extra

Treasure Island Hotel & Casino; Nevada; On-site; USD 17,000 - 25,000; Full time

Job summary

Treasure Island Hotel & Casino in Nevada is seeking a friendly Food & Beverage server to provide prompt, courteous service to guests. You will greet guests quickly, check on them during meals, and ensure beverages are refreshed. Maintain cleanliness and know the menu to promote specials.

Uphold uniform standards and assist with guest concerns, even during busy periods. The role requires at least 1 year of full-service dining experience, strong English communication, and a professional

Qualifications

• Must have 1+ year work experience in full-service dining room.
• Clear English communication, both verbal and written.
• Excellent upbeat attitude and ability to interact with diverse guests.
• Pleasing personality and ability to communicate with customers.
• Professional appearance and demeanor.
• Ability to stand and move for eight hours or longer.
• Available to work any shift.

Responsibilities

• Provide prompt, friendly, and courteous food and beverage service to guests.
• Greet guests within two minutes of seating.
• Check on guest within two minutes of food delivery.
• Follow service and ticket times; alert management to variations.
• Serve alcoholic beverages and verify age for guests under 30.
• Alert management if a guest appears intoxicated.
• Maintain restaurant cleanliness (floors, tables, ledges, counters).
• Know menu items and specials; relay to guests accurately.
• Follow uniform and appearance standards.
• Be aware of casino events and hotel promotions.
• Ensure tables are properly set and side stations are clean.
• Pre-bus tables as guests finish their dishes.
• Refill beverages as needed and reset tables with flatware and napkins.
• Assist with guest complaints and inform manager on duty.
• Remain in control during high-volume situations.
• Service of a minimum of six tables at a time.
• Process all non-cash checks and payments.
• Perform duties for department success as needed.

Skills

English communication

Positive attitude

Interpersonal skills

Professional appearance

Stand for long periods

Shift flexibility

1+ year dining room experience

Education

High School Diploma

Job description

• Provide prompt, friendly, and courteous food and beverage service to guests
• Greet guests within two (2) minutes of them being seated
• Check on guest within two (2) minutes of the food being delivered to the table.
• Follow specific service/ticket times and alert management immediately of any variations
• Serve alcoholic beverages to guests and verify age of any guest who looks under the age of 30
• Alert Management immediately if any guest appears to be intoxicated
• Maintain cleanliness of restaurant including floors, tables, ledges, and counters
• Maintain familiarity with menu items and specials
• Follow uniform and appearance standards
• Maintain a working knowledge of special events, casino events and hotel promotions
• Ensure tables are properly set, side stations are clean, and side work is properly completed
• Pre-bus tables as guest’s finish their dish
• Refill beverages as needed
• Reset tables with flatware and napkins
• Assist with initial guest complaints and inform manager on duty immediately
• Remain in control during high-volume situations.
• Maintain the ability to service a minimum of six tables
• Process all non-cash checks.
• Perform all duties as deemed necessary for the success of the department

Specific Job Functions

• Provide prompt, friendly, and courteous food and beverage service to guests
• Greet guests within two (2) minutes of them being seated
• Check on guest within two (2) minutes of the food being delivered to the table.
• Follow specific service/ticket times and alert management immediately of any variations
• Serve alcoholic beverages to guests and verify age of any guest who looks under the age of 30
• Alert Management immediately if any guest appears to be intoxicated
• Thank guests for dining at restaurant
• Maintain cleanliness of restaurant including floors, tables, ledges, and counters
• Maintain familiarity with menu items and specials
• Follow uniform and appearance standards
• Maintain a working knowledge of special events, casino events and hotel promotions
• Ensure tables are properly set, side stations are clean, and side work is properly completed
• Pre-bus tables as guest’s finish their dish
• Refill beverages as needed
• Reset tables with flatware and napkins
• Assist with initial guest complaints and inform manager on duty immediately
• Remain in control during high-volume situations.
• Maintain the ability to service a minimum of six tables
• Process all non-cash checks.
• Perform all duties as deemed necessary for the success of the department

Qualifications

• Minimum of one-year work experience in full-service dining room required
• Communicate effectively in English both verbally and written forms
• Must have an excellent upbeat attitude with the ability to interact with people of diverse backgrounds
• Pleasing personality and ability to communicate with customers
• Professional appearance and demeanor a must
• Must have a High School Diploma
• The ability to perform tasks that requires standing and/or moving at a fast pace for periods of up to eight hours or longer
• Must be available to work any shift.