Food Server - On Call - Steady Extra

Treasure-Island-Hotel-and-Casino; Las Vegas (NV); On-site; USD 17,000 - 28,000; Full time

Job summary

Treasure Island Hotel Casino in Las Vegas seeks a friendly food and beverage server to deliver prompt service to guests, greet within two minutes of seating, and monitor guest satisfaction as meals arrive.

You will responsibly serve alcohol with age checks, keep dining areas clean, stay knowledgeable about menu items and specials, and follow uniform standards while managing high-volume periods.

Qualifications

• Minimum of one-year work experience in full-service dining room.
• Excellent English communication, both verbal and written.
• Upbeat attitude with ability to interact with diverse customers.
• Pleasing personality and customer-focused demeanor.
• Professional appearance and demeanor required.
• Ability to stand and move for up to eight hours.
• Available to work any shift.

Responsibilities

• Provide prompt, friendly, and courteous food and beverage service to guests.
• Greet guests within two minutes of them being seated.
• Check on guest within two minutes of the food being delivered to the table.
• Follow specific service/ticket times and alert management of variations.
• Serve alcoholic beverages and verify age of guests who look under 30.
• Notify management if a guest appears intoxicated.
• Maintain cleanliness of restaurant, floors, tables, ledges, and counters.
• Maintain familiarity with menu items and specials.
• Follow uniform and appearance standards.
• Ensure tables are properly set, side stations clean, side work completed.
• Pre-bus tables as guests finish their dishes.
• Refill beverages as needed.
• Reset tables with flatware and napkins.
• Assist with initial guest complaints and inform manager on duty.
• Remain in control during high-volume situations.
• Maintain ability to service a minimum of six tables.
• Process non-cash checks.
• Perform all duties as needed for department success.

Skills

Customer service

English communication

Positive attitude

Professional appearance

Fast-paced environment

Multi-tasking

Education

High School Diploma

Job description

• Provide prompt, friendly, and courteous food and beverage service to guests
• Greet guests within two (2) minutes of them being seated
• Check on guest within two (2) minutes of the food being delivered to the table.
• Follow specific service/ticket times and alert management immediately of any variations
• Serve alcoholic beverages to guests and verify age of any guest who looks under the age of 30
• Alert Management immediately if any guest appears to be intoxicated
• Maintain cleanliness of restaurant including floors, tables, ledges, and counters
• Maintain familiarity with menu items and specials
• Follow uniform and appearance standards
• Maintain a working knowledge of special events, casino events and hotel promotions
• Ensure tables are properly set, side stations are clean, and side work is properly completed
• Pre-bus tables as guest’s finish their dish
• Refill beverages as needed
• Reset tables with flatware and napkins
• Assist with initial guest complaints and inform manager on duty immediately
• Remain in control during high-volume situations.
• Maintain the ability to service a minimum of six tables
• Process all non-cash checks.
• Perform all duties as deemed necessary for the success of the department

Qualifications

• Minimum of one-year work experience in full-service dining room required
• Communicate effectively in English both verbally and written forms
• Must have an excellent upbeat attitude with the ability to interact with people of diverse backgrounds
• Pleasing personality and ability to communicate with customers
• Professional appearance and demeanor a must
• Must have a High School Diploma
• The ability to perform tasks that requires standing and/or moving at a fast pace for periods of up to eight hours or longer
• Must be available to work any shift.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.