Food Server: Guest Experience Champion

Sonesta International Hotels; Bee Cave (TX); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Health Savings Account (HSA) with 公司匹

401(k) Retirement Plan with Company 1

Paid Vacation & Sick Time

Paid Parental Leave

Company-Paid Life Insurance

Company-Paid Short-Term & Long-Term 8

Job summary

Sonesta International Hotels is seeking a friendly Food Server to deliver attentive hospitality across our restaurants, lounges, and dining outlets. You will take orders, answer questions, suggest menu items, and ensure guests enjoy memorable dining experiences in a fast-paced hospitality environment.

We value energetic team players with strong communication and guest service skills who can multitask, maintain high standards, and uphold food safety and responsible alcohol service guidelines

Qualifications

• Previous restaurant, hotel, banquet, or customer service experience preferred.
• Food Handler Certification and TABC Certification required.
• Strong communication, interpersonal and guest service skills.

Responsibilities

• Provide friendly, attentive, and professional food & beverage service across dining operations.
• Take guest orders, answer menu questions, make recommendations, and deliver exceptional guest experiences.
• Serve food and beverages according to service standards, presentation guidelines, and timing expectations.
• Maintain knowledge of menu offerings, beverages, wine selections, promotions, and daily specials.
• Process guest transactions and operate POS systems accurately and efficiently.
• Monitor guest satisfaction and respond promptly to guest requests or concerns.
• Maintain cleanliness and organization across dining rooms, service stations, and guest-facing areas.
• Support opening/closing duties, banquet setup, and operational readiness.
• Collaborate with Culinary, Bartenders, Food Runners, Banquets, and leadership teams for smooth operations.
• Follow food safety standards and responsible alcohol service guidelines.

Skills

Guest service

Communication

Multitasking

Teamwork

Hospitality

Education

Food Handler Certification

TABC Certification

Tools

POS systems

Cash handling

Job description

Sonesta International Hotels is seeking a friendly Food Server to deliver attentive hospitality across our restaurants, lounges, and dining outlets. You will take orders, answer questions, suggest menu items, and ensure guests enjoy memorable dining experiences in a fast-paced hospitality environment.

We value energetic team players with strong communication and guest service skills who can multitask, maintain high standards, and uphold food safety and responsible alcohol service guidelines