Dynamic Hotel Food Server – Guest Experience

Sonesta International Hotels Corporation; Columbus (OH); On-site; USD 25,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

401(k) matching

Paid vacation

Parental leave

Life Insurance

Disability insurance

Educational assistance

Employee discounts

Job summary

Sonesta International Hotels Corporation in Columbus, Ohio is seeking a friendly Food Server to deliver attentive hospitality across our dining venues, including restaurants, lounges, and banquets. You’ll take guest orders, answer questions, make recommendations, and ensure accurate payments while maintaining a welcoming and energetic atmosphere that reflects Sonesta’s People People culture.

Ideal candidates have restaurant, hotel, or customer service experience, excellent communication, and a

Qualifications

• Previous restaurant, hotel, banquet, hospitality, or customer service experience preferred.
• Strong communication, interpersonal, and guest service skills with a friendly and professional attitude.
• Ability to multitask and thrive in a fast-paced hospitality environment.
• Knowledge of food & beverage service, dining etiquette, POS systems, and responsible alcohol service practices preferred.
• Strong attention to detail, presentation, cleanliness, and guest satisfaction standards.

Responsibilities

• Provide friendly, attentive, and professional food & beverage service to guests across restaurants, lounge, banquet, and dining operations.
• Take guest orders accurately, answer menu questions, make recommendations, and deliver exceptional guest experiences throughout service.
• Serve food and beverages according to hotel service standards, presentation guidelines, and timing expectations.
• Maintain a strong knowledge of menu offerings, beverages, wine selections, promotions, and daily specials.
• Process guest transactions, payments, and POS system operations accurately and efficiently.
• Monitor guest satisfaction throughout dining experiences and respond quickly and professionally to guest requests or concerns.

Skills

Guest service

Communication

Multitasking

Hospitality

POS systems

Tools

POS systems

Job description

Sonesta International Hotels Corporation in Columbus, Ohio is seeking a friendly Food Server to deliver attentive hospitality across our dining venues, including restaurants, lounges, and banquets. You’ll take guest orders, answer questions, make recommendations, and ensure accurate payments while maintaining a welcoming and energetic atmosphere that reflects Sonesta’s People People culture.

Ideal candidates have restaurant, hotel, or customer service experience, excellent communication, and a