Food Server -- Grand Cafe -- Winnemucca Inn

Winners Hotel & Casino, Inc.; Winnemucca (NV); On-site; USD 17,000 - 25,000; Full time

Job summary

Winnemucca Inn in Winnemucca, NV is seeking a friendly Food Server for the Grand Cafe. You will take orders, explain menu items, and deliver meals with a focus on accuracy and speed.

Responsibilities include greeting guests, using the ordering system, serving beverages, checking on guests, handling payments, and maintaining cleanliness. English preferred but not required, with flexible nights and weekends.

Qualifications

• High school diploma or equivalent is required.
• Excellent communication and customer service skills.
• Ability to explain menu items and upsell politely.

Responsibilities

• Take customer orders accurately and relay them to the kitchen using the ordering system.
• Serve meals and beverages promptly and professionally.
• Check with customers for satisfaction and refill drinks as needed.
• Clear and reset tables quickly after guests depart.
• Handle payments and give change.
• Uphold safety, sanitation, and alcohol policies.

Skills

Customer service

Communication

Menu knowledge

Team collaboration

Education

High school diploma or equivalent

Tools

POS system

Job description

Food Server -- Grand Cafe -- Winnemucca Inn

Winnemucca, NV, US

30+ days ago Requisition ID: 1020

Job Description

Job Title: Food Server

Summary, Role Food servers are responsible for taking orders from restaurant patrons and delivering their food to them. Their duties include explaining the menu to their customers, communicating with kitchen staff and balancing dishes as they bring them to the appropriate table. Checking on customers through their meal to offer refills, condiments, and anything else they require for a satisfying experience.

• Review and familiarize themselves with the menu and daily specials
• Greeting and seating guests
• Take customer orders accurately and relay it to the kitchen using the ordering system
• Serve meals and beverages promptly and professionally
• Check with customers to ensure that they are enjoying their meals and take action to refill drinks and correct any problems
• Clear and clean tables quickly after dinners have finished
• Handle customer payments and give change
• Help with setting tables, restocking service areas, and preparing for the next shift
• Address customers’ complaints or concerns, providing a solution or escalating the issue to a manager if necessary
• Uphold all safety, sanitation, and alcohol beverage control policies
• Excellent customer service, including patience and a friendly demeanor
• Exceptional organization and time management
• Effective written and verbal communication skills
• Ability and willingness to collaborate
• Knowledge of food service regulations and proper food handling procedures
• Capability to learn quickly and memorize menu details
• Comfortable working in a fast-paced environment
• Willing to work flexible work schedules that include nights and weekends
• English preferred, not required

Education, certificates:

High school diploma or equivalent

Physical requirements:

Standing and walking for long periods at a time, up to 8 hours. Bending, stooping, reaching, lifting up to 20 lbs.