Food Server: Dynamic Hospitality & Guest Experience

[1008 Lakeside] Golden Pahrump Lakeside, LLC; Osceola (IA); On-site; USD 19,000 - 30,000; Full time

Job summary

Golden Pahrump Lakeside, LLC seeks a Food Server to create a fun, engaging tavern experience by delivering exceptional service and personalized food and beverage recommendations. You will present menus, take accurate orders, and ensure guests have a warm, memorable visit.

Your expertise in menu knowledge, drink pairings, and hospitality supports guest satisfaction and team success, with opportunities for growth in a vibrant hospitality environment.

Qualifications

• 6 months of experience in a full-service dining venue.
• Ability to follow instructions and complete tasks accurately in a fast-paced environment.
• Strong communication skills and willingness to work as part of a team.
• Committed to fostering a respectful, inclusive, and safety-conscious work environment.
• Proven experience delivering high-touch guest service in a fun, high-energy environment.
• Ability to multitask and maintain composure in a high-volume setting.
• Comfortable with self-banking and cash handling.
• Previous experience using POS systems, computers, and calculators.
• Ability to access and input information using a moderately complex computer system.

Responsibilities

• Provide timely and courteous guest service consistent with the company's guest service culture.
• Present menus, utilize suggestive selling techniques, and answer guest questions regarding food and beverage options.
• Accurately take beverage and food orders and input into POS system using Universal Seating guidelines.
• Handle payment transactions and ensure correct change or receipt is provided; obtain required guest signatures.
• Resolve guest complaints promptly and report concerns to management.
• Assist team members with food running, side work, and drink service when needed.
• Maintain cleanliness, sanitation, and organization of assigned work areas.
• Respond to guest inquiries about hotel services and local attractions.
• Ensure all food is served in accordance with health, safety, and sanitation regulations.

Skills

Customer service

Communication

Teamwork

English proficiency

Cash handling

POS systems

Education

High School Diploma

Tools

POS systems

Job description

Golden Pahrump Lakeside, LLC seeks a Food Server to create a fun, engaging tavern experience by delivering exceptional service and personalized food and beverage recommendations. You will present menus, take accurate orders, and ensure guests have a warm, memorable visit.

Your expertise in menu knowledge, drink pairings, and hospitality supports guest satisfaction and team success, with opportunities for growth in a vibrant hospitality environment.