Food Security & Pantry Operations Lead

NeighborUp; Apex (NC); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Generous paid time off and holidays

401(k)

Tuition assistance up to $5,250/year

Professional development opportunities

Gym reimbursement up to $50/month

Credit union benefits

Cell phone reimbursement $40/month

Collaborative work environment

Job summary

NeighborUp is seeking a Food Security Program Coordinator to lead pantry operations, supervise volunteers, and manage donor partnerships. The role focuses on delivering compassionate, dignified pantry services while coordinating with staff and community partners.

The Coordinator will oversee inventory, food drives, and reporting, ensuring adherence to budgets and safety protocols, with opportunities for professional development and growth within a collaborative non-profit environment.

Qualifications

• High school diploma with customer service, volunteer/inventory management, and basic computer skills.
• At least 2 years experience in a food pantry.
• On-site schedule including Saturdays/evenings/weekends.
• Ability to supervise/coach volunteers and foster teamwork.
• Proficiency in Microsoft Office and inventory systems.
• Ability to lift 20–50 lbs. and travel between locations.
• Valid North Carolina driver’s license required.

Responsibilities

• Work closely with staff and volunteers to support the organization’s mission and plans.
• Coordinate day-to-day operations at the assigned pantry location under the Food Security Program Manager.
• Recruit, train and schedule daily volunteers to handle donations, manage inventory, and make food purchases within budgets.
• Monitor pantry inventory to meet dietary needs and ensure cleanliness and order.
• Follow food-safety, sanitation, and storage procedures.
• Protect client confidentiality and treat neighbors with dignity and respect.
• Support communication with neighbors with limited English proficiency using bilingual staff or interpreters as needed.
• Cultivate donor relationships to increase pantry donations.
• Coordinate with Marketing Manager to promote pantry needs and events.
• Coordinate food drives and events with clear donor instructions and staff coverage.
• Prepare and distribute monthly/annual reports on pantry activity and feedback.
• Represent NeighborUp at community meetings and participate in organization events.
• Perform additional duties as requested and supervise interns.

Skills

Customer service

Volunteer management

Inventory management

Microsoft Office

Communication

Education

High school diploma

Two years pantry experience preferred

Tools

Inventory software

Calendar management

Job description

NeighborUp is seeking a Food Security Program Coordinator to lead pantry operations, supervise volunteers, and manage donor partnerships. The role focuses on delivering compassionate, dignified pantry services while coordinating with staff and community partners.

The Coordinator will oversee inventory, food drives, and reporting, ensuring adherence to budgets and safety protocols, with opportunities for professional development and growth within a collaborative non-profit environment.