Food Safety Audit Program Manager

Panera LLC; United States; Sur place; USD 92 000 - 110 000; Plein temps

Résumé du poste

Panera LLC is seeking a Manager, Food Safety Audit to own the end-to-end management and evolution of the FSA program within Operations Services. The role coordinates with BSR, Health Department, pest activity, and corrective actions to identify root causes and develop future solutions.

Responsibilities include developing audit content, leading cross-functional updates, and ensuring alignment with food-safety standards.

Qualifications

• Bachelor's degree or equivalent experience preferred.
• 3+ years of experience in restaurant operations, food safety, audit administration, quality assurance, compliance, operational excellence, analytics, vendor management, or a related field.
• Experience with multi-location programs and third-party providers preferred.

Responsabilités

• Own day-to-day FSA strategy, administration, and performance.
• Create, test, and maintain assessment questions, scoring, criticalities, guidance, and documentation.
• Coordinate annual and cycle updates, cross-functional review, testing, approval, and implementation.
• Ensure questions are measurable, operationally relevant, and aligned with approved food-safety standards.
• Serve as day-to-day contact for the third party administering FSA visits.
• Coordinate cycles, form deployment, system requirements, reporting, field communications, and calibration.
• Monitor quality, consistency, timeliness, data accuracy, and vendor performance.
• Support corrective actions, appeals, repeat visits, training visits, and applicable program processes.
• Analyze FSA results with BSR, Health Department, pest activity, and corrective-action data.
• Develop dashboards, scorecards, heat maps, and role-specific business reviews.
• Participate in pest-service dispatch, tracking, escalation, and closure and connect repeat activity to relevant findings.
• Lead root-cause analysis and convert findings into field actions and improvement opportunities.
• Recommend improvements to standards, routines, training, tools, equipment, facilities, communications, or technology.
• Support pilots and future solutions and measure sustained impact.
• Develop guides, change summaries, FAQs, checklists, and readiness materials.

Connaissances

Project planning

Organizational skills

Prioritization

Stakeholder alignment

Executive communication

Formation

Bachelor's degree or equivalent experience

Outils

Microsoft Office

Project-management tools

Description du poste

Panera LLC is seeking a Manager, Food Safety Audit to own the end-to-end management and evolution of the FSA program within Operations Services. The role coordinates with BSR, Health Department, pest activity, and corrective actions to identify root causes and develop future solutions.

Responsibilities include developing audit content, leading cross-functional updates, and ensuring alignment with food-safety standards.