Manager, Food Safety Audit

Panera LLC; United States; On-site; USD 92,000 - 110,000; Full time

Job summary

Panera LLC is seeking a Manager, Food Safety Audit to own the end-to-end management and evolution of the FSA program within Operations Services. The role coordinates with BSR, Health Department, pest activity, and corrective actions to identify root causes and develop future solutions.

Responsibilities include developing audit content, leading cross-functional updates, and ensuring alignment with food-safety standards.

Qualifications

• Bachelor's degree or equivalent experience preferred.
• 3+ years of experience in restaurant operations, food safety, audit administration, quality assurance, compliance, operational excellence, analytics, vendor management, or a related field.
• Experience with multi-location programs and third-party providers preferred.

Responsibilities

• Own day-to-day FSA strategy, administration, and performance.
• Create, test, and maintain assessment questions, scoring, criticalities, guidance, and documentation.
• Coordinate annual and cycle updates, cross-functional review, testing, approval, and implementation.
• Ensure questions are measurable, operationally relevant, and aligned with approved food-safety standards.
• Serve as day-to-day contact for the third party administering FSA visits.
• Coordinate cycles, form deployment, system requirements, reporting, field communications, and calibration.
• Monitor quality, consistency, timeliness, data accuracy, and vendor performance.
• Support corrective actions, appeals, repeat visits, training visits, and applicable program processes.
• Analyze FSA results with BSR, Health Department, pest activity, and corrective-action data.
• Develop dashboards, scorecards, heat maps, and role-specific business reviews.
• Participate in pest-service dispatch, tracking, escalation, and closure and connect repeat activity to relevant findings.
• Lead root-cause analysis and convert findings into field actions and improvement opportunities.
• Recommend improvements to standards, routines, training, tools, equipment, facilities, communications, or technology.
• Support pilots and future solutions and measure sustained impact.
• Develop guides, change summaries, FAQs, checklists, and readiness materials.

Skills

Project planning

Organizational skills

Prioritization

Stakeholder alignment

Executive communication

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Project-management tools

Job description

Manager, Food Safety Audit Position Summary The Manager, Food Safety Audit owns the end-to-end management, evolution, and operational effectiveness of Panera's FSA program within Operations Services. The role owns program content, updates, standards alignment, third-party administration, reporting, communication, and continuous improvement. The Manager cross-references FSA findings with BSR, Health Department, pest-activity, corrective-action, and other operational data to identify root causes and develop future solutions.

Key Responsibilities

Program Ownership & Audit Development

• Own day-to-day FSA strategy, administration, and performance.
• Create, test, and maintain assessment questions, scoring, criticalities, guidance, and documentation.
• Coordinate annual and cycle updates, cross-functional review, testing, approval, and implementation.
• Ensure questions are measurable, operationally relevant, and aligned with approved food-safety standards.

Third-Party Administration

• Serve as day-to-day contact for the third party administering FSA visits.
• Coordinate cycles, form deployment, system requirements, reporting, field communications, and calibration.
• Monitor quality, consistency, timeliness, data accuracy, and vendor performance.
• Support corrective actions, appeals, repeat visits, training visits, and applicable program processes.

Integrated Insights & Pest Coordination

• Analyze FSA results with BSR, Health Department, pest activity, and corrective-action data.
• Develop dashboards, scorecards, heat maps, and role-specific business reviews.
• Participate in pest-service dispatch, tracking, escalation, and closure and connect repeat activity to relevant findings.

Continuous Improvement & Field Activation

• Lead root-cause analysis and convert findings into field actions and improvement opportunities.
• Recommend improvements to standards, routines, training, tools, equipment, facilities, communications, or technology.
• Support pilots and future solutions and measure sustained impact.
• Develop guides, change summaries, FAQs, checklists, and readiness materials.

Qualifications

Education & Experience

• Bachelor's degree or equivalent experience preferred.
• 3+ years of experience in restaurant operations, food safety, audit administration, quality assurance, compliance, operational excellence, analytics, vendor management, or a related field.
• Experience with multi-location programs and third-party providers preferred.

Knowledge, Skills & Abilities

• Exceptional project planning, organization, prioritization, and follow-through.
• Strong business acumen, analytical thinking, judgment, and creative problem-solving.
• Ability to influence without authority, navigate ambiguity, and build stakeholder alignment.
• Excellent written, verbal, facilitation, and executive presentation skills.
• Proficiency with Microsoft Office and project-management tools.
• Ability to travel based on business needs.

Equal Opportunity Employer: Disabled/Veterans

Competitive Pay $92,055 - $110,466 annually

The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.

Newton Support Center

With more than 2,000 Panera LLC and independent franchise bakery-cafes in the Panera Bread family, and more locations opening all the time, it’s no wonder our company has been an excellent source of career and personal growth opportunities for more than 25 years. In neighborhoods across the U.S. and Canada, customers enjoy flavorful, handcrafted meals centered around freshly baked artisan bread. To us, that means serving food like we serve our own families – free of any of the items on our ‘No No’ List. Along the way, we also like to give back to our community. We enjoy working together, shoulder to shoulder with our customers, to confront a serious problem plaguing communities across this country – Hunger. Through our Panera Cares community cafes, we offer a dignified dining experience in an uplifting environment. In addition, we support our communities through day-end donations at our bakery-cafe locations and partner with local non-profit organizations. It’s this warmth that you’ll find when you join Panera Bread. From our competitive compensation and benefits packages to our unique cultural values, we’re confident you’ll find us a rewarding and fun place to work.