Busser - Matchbox

Thompson Hospitality Corporation; Silver Spring (MD); On-site; USD 16,531,000 - 20,664,000; Full time

Job summary

Matchbox is seeking a Busser to support a fast-paced dining room and help ensure a clean, organized, and enjoyable guest experience. You will work closely with servers to maintain smooth table turnover and assist in set-up and cleaning tasks throughout service.

The role emphasizes teamwork, a positive guest interaction, and the ability to handle busy periods with reliability and a friendly attitude. This is an entry-level position supporting a vibrant dining environment.

Qualifications

• Strong communication in the primary language of the work location.
• Able to work flexible shifts and schedules, including weekends and holidays.

Responsibilities

• Collaborate with serving staff to ensure efficient table turnover and a smooth dining experience.
• Clear and reset tables promptly, maintaining a clean and organized dining area.
• Assist in the cleaning and preparation of various dining areas and equipment.
• Refill supplies such as napkins, utensils, and condiments as needed.
• Support the team by providing assistance during busy periods or special events.
• Foster a positive and friendly atmosphere for guests by engaging with them and addressing their needs.

Skills

Effective communication

Flexible shifts

Job description

Overview

As a Busser at Matchbox, you will be an essential part of creating a clean, organized, and enjoyable dining experience for our guests. Join us and become part of a high-energy restaurant that brings people together through delectable food and a vibrant atmosphere.

Responsibilities

• Collaborate with the serving staff to ensure efficient table turnover and a smooth dining experience.
• Clear and reset tables promptly, maintaining a clean and organized dining area.
• Assist in the cleaning and preparation of various dining areas and equipment.
• Refill supplies, such as napkins, utensils, and condiments, as needed.
• Support the team by providing assistance during busy periods or special events.
• Foster a positive and friendly atmosphere for guests by engaging with them and addressing their needs.

Qualifications

• Able to communicate effectively in the primary language of the work location (verbal and written).
• Able to work flexible shifts and schedules, inclusive of weekends, and all holidays.

Physical Requirements:

• Ability to stand and walk for extended periods (up to 8+ hours per shift)
• Ability to lift, carry, push, and pull up to 40–50 lbs (e.g., trays, dish racks, furniture)
• Frequent bending, stooping, kneeling, reaching, and twisting
• Manual dexterity to handle dishes, glassware, and cleaning tools safely
• Ability to work in a hot, wet, and noisy environment (kitchen and dining areas)
• Ability to navigate crowded spaces while carrying items safely
• Visual and auditory ability to identify spills, hazards, and guest needs

Who We Are:

Matchbox is a leading restaurant brand that has been bringing people together since 2003 with our mouth-watering wood-fired pizzas, mini burgers, and chef-inspired dishes. We are committed to providing a positive experience to every guest, client, and team member. Join Matchbox and be a part of our continued success and vibrant dining culture.

Thompson Hospitality is of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more. https://www.thompsonhospitality.com/

We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.