Food Runner - Makers Union (Mosaic District)

Thompson Hospitality; Merrifield (VA); On-site; USD 26,000 - 36,000; Full time

Job summary

Makers Union in Merrifield, Virginia, is seeking a Food Runner to quickly deliver dishes with accuracy while delivering friendly service.

You will work with kitchen and waitstaff to ensure smooth service, keep a clean workstation, know the menu, and represent Thompson Hospitality as a welcoming brand ambassador in a modern pub setting. Thompson Hospitality supports a diverse, equal-opportunity workplace and offers competitive benefits.

Qualifications

• High school diploma or equivalent required.
• Able to work flexible shifts, weekends and holidays.
• Must be 18+ and, if serving alcohol, certified or able to become certified.
• Ability to learn and follow processes.

Responsibilities

• Deliver food orders promptly and accurately.
• Coordinate with kitchen and waitstaff for smooth service.
• Provide attentive, friendly guest service.
• Maintain a clean, organized workstation and dining area.
• Know menu offerings and ingredients; answer guest questions.
• Act as a brand ambassador in a welcoming atmosphere.

Skills

Flexibility

Attentive service

Learning agility

Physical stamina

Communication

Education

High school diploma or equivalent

Job description

Overview

Join the vibrant and energetic team at Makers Union and provide exceptional service to our guests in a modern pub setting. As a Food Runner, you will play a vital role in ensuring that our guests have a seamless and enjoyable dining experience. You'll be responsible for delivering our mouthwatering dishes to our guests with speed and precision, while providing exceptional service and creating memorable moments.

Responsibilities

• Exude energy and enthusiasm as you deliver food orders to our guests, ensuring prompt and accurate service.
• Collaborate seamlessly with our kitchen and waitstaff to ensure smooth flow of food delivery and exceptional guest experience.
• Provide attentive and friendly service, going above and beyond to exceed guest expectations.
• Take pride in maintaining a clean and organized workstation and dining area.
• Be knowledgeable about our menu offerings and ingredients, able to answer guest inquiries and make recommendations.
• Act as a brand ambassador, creating a positive and welcoming atmosphere for our guests.

Qualifications

• High school diploma (or equivalent) preferred.
• Able to work flexible shifts and schedules, inclusive of weekends, and all holidays.
• At least 18 years of age
• If running drinks, must be of legal age to serve alcoholic beverages and must be certified in (or able to become certified in) responsible alcohol service in accordance with state or local laws.
• Ability to learn and follow processes.

Physical Requirements:

• Ability to stand and walk for extended periods (up to 8+ hours per shift)
• Ability to lift, carry, push, and pull up to 40–50 lbs (e.g., trays, dish racks, furniture)
• Frequent bending, stooping, kneeling, reaching, and twisting
• Manual dexterity to handle dishes, glassware, and cleaning tools safely
• Ability to work in a hot, wet, and noisy environment (kitchen and dining areas)
• Ability to navigate crowded spaces while carrying items safely
• Visual and auditory ability to identify spills, hazards, and guest needs

Who We Are:

It all began with a simple question — what would a modern pub look like today if it were designed around the idea of inclusivity? We designed Makers Union with you in mind. It’s your place to watch the game and enjoy a beer at the bar or catch up on work with a coffee in the lounge. It’s your place to meet up with your work crew during the week or brunch with your BFFs on the weekend. It’s a place where you can roll solo on our outdoor patio or roll deep with your family and friends in our dining room.

Thompson Hospitality is of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more. https://www.thompsonhospitality.com/

We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.