Food Runner l Lucero PT

Omni Hotels & Resorts; Tempe (AZ); On-site; USD 17,000 - 25,000; Full time

Job summary

Omni Tempe Hotel at ASU is seeking a Food Runner to deliver meals from kitchen to tables, support servers, and ensure guest satisfaction on a fast-paced dining floor at the Tempe campus.

You will greet guests warmly, know menu items, and assist with bussing and deliveries while maintaining safety and quality standards. This role requires flexibility for nights, weekends, and holidays in a desert-temperature environment.

Qualifications

• Must have strong verbal and written English communication.
• Excellent guest service and interpersonal skills.
• Ability to work in a fast-paced environment and multitask.

Responsibilities

• Carry food from kitchen to tables to support servers.
• Assist servers during peak meal periods.
• Greet guests warmly and answer questions about the menu.
• Assist with pre-busing and clearing tables as needed.
• Ensure knowledge of all menu items to answer guest inquiries.
• Perform additional duties as assigned by supervisor.

Skills

English communication

Customer service

Teamwork

Education

Food Handlers Certification

ServSafe Alcohol Certification

Job description

Omni Tempe Hotel at ASU

Located at the corner of University and Mill, Omni Tempe Hotel at ASU sits at the center of Tempe's energy, creativity, and growth. As the flagship hotel of the city's revitalized downtown, we offer more than 36,000 square feet of stunning indoor and outdoor event space, four signature dining outlets, a rooftop pool deck with unbeatable views, and 330 beautifully designed guest rooms overlooking the ASU campus and Tempe skyline.

What truly sets us apart is our people. At Omni Tempe, we're building a team of warm, passionate professionals who believe that hospitality is about creating moments that matter. Whether you're just beginning your career or taking your next big step, you'll find mentorship, growth, and purpose here.

Join us and be part of something extraordinary. Help us shape the future of hospitality in the heart of Tempe.

Lucero Food Runner

Overview:

The Food Runner role is dedicated to providing quality service that exceeds Guest and Member expectations work to create guests for life, by proactively embracing service standards, adhering to safety regulations and gaining the knowledge to assist guests with any and all needs.

Responsibilities:

• Bring food from the kitchen to tables to support the servers.
• Assist servers during meal period.
• Must have knowledge of all menu items.
• Greet guests in a warm and friendly manner.
• Assist the server with pre-busing plates.
• Assisting servers in any capacity to ensure guest satisfaction.
• Inquire if additional service is needed from guests upon delivery and inform the server or manager
• Perform any additional duties assigned by supervisor or management.

Qualifications:

• Must be able to lift 50 lbs.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.
• Must have strong communications skills
• Must be able to work in a fast-paced environments
• Must be able to multitask.
• Must be able to stand and walk for an extended period of time or for an entire shift.
• Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance.
• Must be able to work flexible shifts including nights, weekends, and holidays.
• Must have Food Handlers and ServSafe Alcohol Certification.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.