Food Runner / Expeditor

Auberge; Mountain Village (CO); On-site; USD 13,797 - 19,650; Full time

Job summary

Auberge is seeking a Food Runner / Expeditor to join our dynamic team in Mountain Village, Colorado. In this role, you'll be crucial to ensuring a swift and precise delivery of orders, enhancing our guests' dining experience. Ideal candidates have prior service experience in luxury settings, can communicate effectively in English, and are willing to work a flexible schedule. A competitive compensation package of $12.14/hr plus tips is offered for this full-time position.

Qualifications

• Prior experience in customer service or a similar role, in a luxury setting, is preferred.
• Ability to work a flexible schedule, including weekends and holidays, according to department needs.
• Ability to communicate in English.

Responsibilities

• Ensure communication in the kitchen between front of house and back of house teams.
• Ensure that all orders are completed accurately and in time.
• Perform the finishing touches to completed dishes.
• Assist servers and guests in the dining experience.
• Operate, maintain, and clean all restaurant equipment.

Skills

Customer service skills

Time management

Communication

Job description

Job Description

Join our dynamic team as a Food Runner / Expeditor. In this key role, you'll play a vital part in our guests' experience by swiftly and precisely ensuring the smooth delivery of delectable orders from the kitchen to their tables, ensuring they have an exceptional dining experience.

• Ensure communication in the kitchen between the front of house and back of house teams by calling out orders, getting the status on dishes, and calling the waitstaff to serve completed dishes.
• Ensure that all orders are completed accurately, in time, and with the correct priority.
• Perform the finishing touches to completed dishes, such as adding garnishes and removing smudges.
• Assisting servers, bartenders, and guests in the dining experience, taking orders and delivering requested items in an efficient and timely manner
• Relate with guests about needs, satisfaction with the beverage and drinks, ensuring a consistently caring and high-quality service
• Operate, maintain and properly clean all restaurant equipment and fittings
• Ensure that the expediting area and restaurant outlets are tidy, organized, and well stocked at all times
• Ensure food is served in accordance with safety standards (e.g. proper temperature)
• Check in with guests upon delivery of dishes and ensure they have everything they need, as needed

Compensation

The targeted compensation range for this full time year round, non-exempt position is $12.14/hr plus tips. The position offers a competitive compensation package presented by Auberge Resorts Collection.

Qualifications

• Prior experience in customer service or a similar role, in a luxury setting, is preferred.
• Ability to work a flexible schedule, including weekends and holidays, according to department needs.
• Ability to communicate in English.