Food Runner

Hotel Jerome, Auberge Collection; Aspen (CO); On-site; USD 13,797 - 19,650; Full time

Benefits offered by this job

Paid time off

Medical, dental, and vision plans

401(k) with employer contribution

Employee discounts

Job summary

A luxury hotel in Aspen is seeking a Food Runner / Expeditor to ensure smooth delivery of orders and enhance the dining experience. Responsibilities include communication between kitchen and waitstaff, assisting guests, and maintaining a tidy environment. Ideal candidates have prior customer service experience, can work flexible hours including weekends, and possess strong English skills. The role offers competitive compensation and a comprehensive benefits package.

Qualifications

• Prior experience in customer service or a similar role, preferably in a luxury setting.
• Ability to work a flexible schedule, including weekends and holidays.

Responsibilities

• Ensure communication between front of house and back of house.
• Complete orders accurately and on time.
• Assist servers and guests efficiently.

Skills

Customer service experience

Flexible schedule

English communication skills

Job description

Company Description

Located in the heart of Aspen, Hotel Jerome, Auberge Collection, is one of the great hotels of the American West. The 135‑year‑old historic landmark, listed in the National Register of Historic Places, offers luxurious, contemporary accommodations and modern amenities that pay homage to the property’s iconic mountain spirit. The hotel’s two luxurious Residential Penthouses provide private elevator entrances and spectacular mountain views. Sophisticated amenities include the legendary J‑Bar, Michelin Guide‑recommended Prospect, the après‑ski favorite Living Room bar and lounge, the sultry underground speakeasy Bad Harriet, the award‑winning Yarrow spa, state‑of‑the‑art fitness facilities, a ski concierge, and a heated outdoor pool and hot tub overlooking Aspen Mountain.

For more information: auberge.com/hotel-jerome
Follow Hotel Jerome on Facebook and Instagram @HotelJeromeAuberge
The targeted compensation wage for this full‑time, year‑round, non‑exempt position is $12.14 per hour plus tips.

Job Description

Join our dynamic team as a Food Runner / Expeditor. In this key role, you’ll play a vital part in our guests’ experience by swiftly and precisely ensuring the smooth delivery of delectable orders from the kitchen to their tables, ensuring they have an exceptional dining experience.

• Ensure communication in the kitchen between the front of house and back of house teams by calling out orders, getting the status on dishes, and calling the waitstaff to serve completed dishes.
• Ensure that all orders are completed accurately, on time, and with the correct priority.
• Perform the finishing touches to completed dishes, such as adding garnishes and removing smudges.
• Assist servers, bartenders, and guests in the dining experience, taking orders and delivering requested items efficiently.
• Build rapport with guests about needs and satisfaction with beverages and drinks, ensuring a consistently caring and high‑quality service.
• Operate, maintain, and properly clean all restaurant equipment and fittings.
• Ensure that the expediting area and restaurant outlets are tidy, organized, and well‑stocked at all times.
• Ensure food is served in accordance with safety standards (e.g., proper temperature).
• Check in with guests upon delivery of dishes and confirm they have everything they need.

Qualifications

• Prior experience in customer service or a similar role, preferably in a luxury setting.
• Ability to work a flexible schedule, including weekends and holidays, according to department needs.
• English language communication skills.

Benefits Package

The comprehensive benefit package for this position includes paid time off, sick and safe time, medical, dental, and vision healthcare plans, 401(k) plans with employer contribution, health and flexible spending account programs, employee assistance program, and company stay discounts. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Additional Information

About Auberge Collection

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. With 30 one‑of‑a‑kind properties, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

About Friedkin

Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports. Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin. The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, and many others.

Application deadline for this role is June 1st, 2026. However, this position is often required year‑round and may be reposted in the future.

Apply and explore more career opportunities through the Auberge Collection career page.

Auberge Resorts Aspen Inc is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts Aspen Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts Aspen Inc complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.