Food Runner

Auberge Collection; Aspen (CO); On-site; USD 13,797 - 19,650; Full time

Benefits offered by this job

Paid time off

401(k) with employer contribution

Company stay discounts

Job summary

Auberge Collection is looking for a Food Runner / Expeditor to join our dynamic team in Aspen, Colorado. In this role, you will ensure the smooth delivery of orders from the kitchen to the tables, playing a vital part in enhancing our guests’ dining experience.

Ideal candidates will have customer service experience, strong communication skills, and the ability to work flexible hours. Benefits include competitive pay and a range of health plans.

Qualifications

• Prior experience in customer service or similar role in a luxury setting is preferred.
• Ability to work a flexible schedule, including weekends and holidays.

Responsibilities

• Ensure communication between kitchen and front of house teams by calling out orders.
• Ensure that all orders are completed accurately and on time.
• Assist servers and guests in the dining experience effectively.

Skills

Customer service experience

Communication skills in English

Ability to work flexibly

Job description

Job Summary

Join our dynamic team as a Food Runner / Expeditor. In this key role, you'll play a vital part in our guests' experience by swiftly and precisely ensuring the smooth delivery of orders from the kitchen to their tables, ensuring they have an exceptional dining experience.

Responsibilities

• Ensure communication in the kitchen between the front of house and back of house teams by calling out orders, getting the status on dishes, and calling the waitstaff to serve completed dishes.
• Ensure that all orders are completed accurately, in time, and with the correct priority.
• Perform the finishing touches to completed dishes, such as adding garnishes and removing smudges.
• Assist servers, bartenders, and guests in the dining experience, taking orders and delivering requested items in an efficient and timely manner.
• Relate with guests about needs, satisfaction with the beverage and drinks, ensuring a consistently caring and high‑quality service.
• Operate, maintain and properly clean all restaurant equipment and fittings.
• Ensure that the expediting area and restaurant outlets are tidy, organized, and well stocked at all times.
• Ensure food is served in accordance with safety standards (e.g., proper temperature).
• Check in with guests upon delivery of dishes and ensure they have everything they need, as needed.

Qualifications

• Prior experience in customer service or a similar role, in a luxury setting, is preferred.
• Ability to work a flexible schedule, including weekends and holidays, according to department needs.
• Ability to communicate in English.

Compensation

The targeted compensation wage for this full‑time, year‑round, non‑exempt position is $12.14/hr plus tips.

Benefits

Paid time off, sick and safe time, medical, dental and vision health plans, 401(k) with employer contribution, health and flexible spending account programs, employee assistance program, and company stay discounts.

EEO Statement

Auberge Resorts Aspen Inc is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts Aspen Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts Aspen Inc complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.