Food Runner aka Restaurant Associate

Cape Cod Cafe Inc; Brockton (MA); On-site; USD 21,000 - 30,000; Full time

Job summary

Cape Cod Cafe Inc in Brockton, MA is seeking a friendly and dependable server assistant to support Guest Advisors by delivering food from the kitchen to tables quickly and accurately. You will coordinate with the dining staff to meet guest needs and ensure a smooth flow between kitchen and dining area.

Your role includes carrying items to tables, helping with table setup and cleanup, and responding to guest requests with a positive attitude to enhance their dining experience at our cafe.

Qualifications

• Must be 18 years of age or older.

Responsibilities

• Deliver food orders from kitchen to guest tables promptly and accurately.
• Function as liaison between kitchen and dining area, coordinating timing and spacing of food to tables.
• Check in with guests to ensure satisfaction and meet their needs.
• Assist with setting tables and removing dirty dishes.
• Relay guest satisfaction reports to management and relevant parties.

Skills

Physical stamina

Verbal & written communication

Service orientation

Judgment & decision making

Social perceptiveness

Job description

Description

Responsible for supporting our Guest Advisors by delivering food orders from the kitchen to Guest’s tables quickly and accurately. Duties include communicating with staff to determine their needs, carrying food items from the expediting counter to the right table, and helping with cleanup duties after the conclusion of service.

General Accountabilities

• Serve welcome drinks and appetizers to guests upon arrival.
• Deliver food orders to guests promptly and accurately.
• Function as the liaison between the kitchen and the dining area, including the organization of timing and spacing of food to table.
• Check in with guests to ensure everything is exceeding expectations and that they have all they need to thoroughly enjoy their experience.
• Manage various impromptu requests from guests.
• Assist with setting tables, including placing tableware, utensils, and napkins, as well as remove dirty dishes and utensils from tables.
• Relay reports of guest satisfaction to the management and relevant parties

Requirements

Job Qualifications

• Experience: N/A
• Must be 18 years of age or older

Skills

• Physical stamina to carry heavy objects and stand for extended periods of time.
• Excellent verbal and written communication
• Service orientation
• Judgment and decision making
• Social perceptiveness