Food Runner

Kaskaid Hospitality; Minneapolis (MN); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

Advancement opportunities

Training & development

Employee discounts

Flexible schedule

Job summary

Kaskaid Hospitality in Minneapolis is seeking a Food Runner to ensure timely and accurate delivery from kitchen to dining room. You will present food according to quality standards while supporting a seamless guest experience.

Ideal candidates are detail-oriented, adaptable, and able to work nights, weekends, and holidays in a fast-paced restaurant setting. This role emphasizes teamwork, safety, and guest satisfaction.

Qualifications

• Deliver food promptly and accurately to guests.
• Available to work flexible hours, including nights, weekends and holidays.
• Safely transport multiple plates and beverages.
• Operate restaurant equipment efficiently.
• Excellent written and spoken communication.
• Ability to multitask in a fast-paced environment.
• Able to work in noisy and temperature-variable areas.
• Lift up to 50 pounds and stand for full shifts.

Responsibilities

• Deliver timely and accurate meals with presentation.
• Greet guests warmly and politely.
• Handle guest issues with patience.
• Check orders for dietary restrictions before leaving kitchen.
• Ensure each dish meets standards before serving.
• Relay food-related concerns to staff.
• Follow service steps and safety policies.
• Maintain safety and sanitation standards.
• Follow Employee Handbook policies.
• Perform additional duties as needed.

Skills

Food delivery

Flexible hours

Multi-tasking

Communication

Safety & sanitation

Physical stamina

Teamwork

Tools

Restaurant tools

Job description

Benefits:

• Opportunity for advancement
• Training & development
• Employee discounts
• Flexible schedule

Position Overview

The Food Runner is crucial in maintaining the flow between the kitchen and the dining room to ensure guests receive their meals as promptly and accurately as possible. This position requires an individual who is efficient, detail-oriented, and dedicated to presenting food according to the highest standards of quality and presentation.

Key Qualifications

• Proven ability to deliver food promptly and accurately to the correct guests by table and position numbers.
• Available to work flexible hours, including nights, weekends, and holidays.
• Capable of safely transporting multiple plates and beverages in a single trip.
• Skilled in using and operating necessary restaurant tools and equipment efficiently.
• Excellent communication skills, both written and spoken, to effectively follow job instructions.
• Ability to multitask effectively in a high-pressure, fast-paced environment.
• Comfortable working in areas with variable noise levels and temperature conditions.
• Physically capable of moving up to 50 pounds and able to stand and walk for an entire shift, including navigating through potentially challenging areas.

Responsibilities

• Deliver exceptional service by ensuring the timely and accurate delivery of food to guests, maintaining high standards of food presentation.
• Greet guests warmly and with a genuine smile, enhancing their dining experience.
• Handle guest issues with sensitivity and patience, ensuring resolution to their satisfaction.
• Thoroughly check each order for special instructions or dietary restrictions before leaving the kitchen.
• Ensure that each dish meets the restaurant's standards for preparation, presentation, and completeness before serving.
• Relay any food-related concerns or guest requests to the appropriate restaurant staff, ensuring clear communication.
• Adhere to all restaurant service steps and procedures, including managing food allergies and special orders.
• Maintain compliance with all safety and sanitation standards.
• Follow all organizational policies as outlined in the Employee Handbook, contributing to a harmonious work environment.
• Perform additional duties as needed to support the team and restaurant operations.