Benefits:
- Opportunity for advancement
- Employee discounts
- Flexible schedule
We are currently seeking a detail-oriented and organized Food Runner to play a crucial role in ensuring the seamless flow of operations in our restaurant. As a Food Runner, you will be responsible for the delivery of dishes to our guests, maintaining communication between the kitchen and the front-of-house staff, and contributing to the overall efficiency of our dining experience. Join our vibrant team at OTL Restaurant Group, a leading restaurant group with 10 locations across Idaho, Arizona, and Colorado. We are committed to delivering exceptional dining experiences with a focus on quality, service, and innovation.
Position: Food Runner
Who We Are:
Join our vibrant team at OTL Restaurant Group, a leading restaurant group with 10 locations across Idaho, Arizona, and Colorado. We are committed to delivering exceptional dining experiences with a focus on quality, service, and innovation.
What you'll bring:
- A positive, upbeat attitude that cascades to your team and our customers.
- A reliable, can do attitude and an unmatched work ethic
- Excellent communication skills and attention to detail
- Ability to stand for long periods of time and lift up to 25 lbs
What you'll do:
- Quickly and efficiently deliver food/drink to tables.
- Ensure ticket times and orders are going out correctly with any modifications by the guest. You're the last line of defense!
- Plate Presentation: Ensure that each dish leaving the kitchen meets our high standards for presentation, accuracy, and quality.
- Communication: Act as a liaison between the kitchen and front-of-house staff to facilitate smooth coordination of orders.
- Quality Control: Conduct a final quality check on all dishes, verifying accuracy and adherence to established standards.
- Timing: Coordinate with the kitchen to ensure that all components of a dish are ready for service simultaneously.
- Expedite Orders: Prioritize and expedite orders based on customer preferences and time of order.
- Problem Resolution: Address any issues or discrepancies with orders promptly and effectively.
- Cleanliness: Maintain a clean and organized expo station to uphold hygiene and safety standards.
- Demonstrate composure and effectiveness in a fast-paced, high-volume environment.
- Have flexibility in working weekends and occasional holidays.
- Maintain a willingness to step in as needed to ensure the restaurant's smooth and efficient operation.
Qualifications:
- Previous experience in a similar food running/expeditor role is preferred.
- Strong organizational and multitasking skills.
- Excellent communication and teamwork abilities.
- Ability to work in a fast-paced, high-volume restaurant environment.
- Attention to detail and a commitment to maintaining quality standards.
- Flexibility to work evenings, weekends, and holidays as required.
Why Us?
- Company-paid Life and AD&D insurance
Benefits available after meeting eligibility requirements:
- Medical, dental, and vision
- Short-term disability insurance
- Supplemental life insurance
- Employee Assistance Program
- Up to 48 hours of paid sick and safe leave (“PSSL”) - Colorado locations only
- Paid family and medical leave Insurance (“FAMLI”) and public health emergency leave (“PHEL”) - Colorado locations only
- Flexible work schedules
- Meal discounts
- An opportunity to grow your career path within our family of brands.
The base hourly pay range represents the low and high end of the pay range for this position. $15.16 per hour plus tips!