Food Runner

KaTom Restaurant Supply, Inc; Gatlinburg (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

KaTom Restaurant Supply, Inc. in Gatlinburg, TN is seeking a friendly Food Runner to deliver dishes promptly and with excellent service.

You will work closely with kitchen and serving staff to ensure orders reach the right tables and maintain high presentation standards. Ideal candidates are team players comfortable in a fast-paced environment, with strong communication, attention to detail, and a customer-focused attitude.

Qualifications

• Previous experience in a similar role or basic restaurant operations knowledge.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced and high-pressure environment.
• Strong attention to detail and organizational skills.
• Physical stamina to stand and walk for extended periods.
• Ability to carry trays and lift up to 25 pounds.
• Knowledge of basic food handling and safety practices.

Responsibilities

• Deliver dishes promptly to tables.
• Ensure orders are accurate before delivery.
• Assist in plate presentation and maintain presentation standards.
• Coordinate timing with serving staff.
• Provide friendly customer service and respond to inquiries.
• Keep work areas clean and organized; clear dishes.
• Follow hygiene and safety policies and report safety concerns.

Skills

Communication skills

Interpersonal skills

Stamina

Tray carrying

Attention to detail

Customer focus

Food safety knowledge

Fast-paced environment

Job description

Cornerstone Hospitality Partners of TNs’ mission is to enrich the lives of ourguests and our team members. We do this through serving the highest level offood quality, bar drink quality, and legendary guest service in a clean andcomfortable environment with an energetic ambiance. We believe in treating ourteam members and guests like family and know that our success depends uponcreating and retaining a team capable of delivering an exceptional diningexperience to every guest, every time and creating memories our guests willnever forget.

The Food Runner plays a crucial role in ensuring our guestsreceive their food promptly and with the highest level of service. You willwork closely with the kitchen and serving staff to deliver dishes in a timelyand efficient manner, helping maintain a smooth operation in the dining area.If you have a passion for excellent customer service, are a team player, andthrive in a fast-paced environment, come join our team!

DUTIES & RESPONSIBILITIES:

Timely Delivery ofFood:

• Transport prepared dishes from the kitchen tothe appropriate tables quickly and efficiently.
• Ensure that the correct order is delivered tothe right table and verify with the server if needed.

Maintain OrderAccuracy:

• Double-check orders to ensure accuracy beforedelivering them to customers.
• Address any discrepancies or missing itemspromptly with the kitchen or serving staff.

Assist in PlatePresentation:

• Collaborate with kitchen and serving staff tomaintain food presentation standards.
• Notify the kitchen if any adjustments arerequired to meet customer expectations.
• Clear empty dishes and utensils from tablespromptly to ensure a clean and organized dining environment.

Communication with Serving Staff:

• Clear empty dishes and utensils from tables promptly to ensure a clean and organized dining environment.
• Work closely with the serving team to coordinatethe timing of food delivery.
• Communicate any issues or special requests fromcustomers to the appropriate personnel.

Guest Interaction:

• Clear empty dishes and utensils from tables promptly to ensure a clean and organized dining environment.
• Provide friendly and professional service to customers, responding to their inquiries and addressing any concerns.
• Be attentive to customer needs and communicate effectively to enhance their overall dining experience.
• Clear empty dishes and utensils from tables promptly to ensure a clean and organized dining environment.
• Assist in keeping work areas, including the foodrunning station, and back of the house clean and organized.
• Assist in replenishing items like napkins,condiments, and utensils as needed during shifts.
• Follow hygiene and sanitation standards toensure a safe and healthy work environment.

Adherence toPolicies:

• Clear empty dishes and utensils from tables promptly to ensure a clean and organized dining environment.
• Follow restaurant policies and procedures,including safety protocols and service standards.
• Report any equipment malfunctions or safetyconcerns to the management.

Flexibility andTeamwork:

• Clear empty dishes and utensils from tables promptly to ensure a clean and organized dining environment.
• Be adaptable to changing priorities and bewilling to assist in various tasks within the restaurant.
• Collaborate with other team members to create apositive and efficient work environment.

QUALIFICATIONS:

• Clear empty dishes and utensils from tables promptly to ensure a clean and organized dining environment.
• Previous experience in a similar role or a basicunderstanding of restaurant operations is preferred.
• Excellent communication and interpersonalskills.
• Ability to work in a fast-paced andhigh-pressure environment.
• Strong attention to detail and organizationalskills.
• Physical stamina to stand and walk for extendedperiods.
• Ability to carry trays of food and beverages,stand or walk for long periods, and lift up to 25 pounds.
• Customer-focused attitude with a commitment toproviding exceptional service.
• Knowledge of basic food handling and safetypractices.