Food Runner

Ultipro; Florence (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Ultipro in the United States is seeking a dependable Food Runner to assist servers by delivering orders from the kitchen to guests and keeping the dining area clean and stocked.

You will set the outside line, coordinate with the expeditor, answer guest questions, and help ensure each ticket is executed to specification. Prior experience is preferred, and strong English communication and teamwork are essential.

Qualifications

• High school education or related experience/training.
• Preferred previous experience as a food runner or similar role.
• Ability to communicate in English with guests and coworkers.
• Strong multitasking and attention to cleanliness and safety.
• Customer-oriented approach with friendly interaction.

Responsibilities

• Delivers food orders from the kitchen to guests’ tables quickly and accurately.
• Keeps service and back-of-house areas clean, organized, and stocked.
• Sets up the outside line with plates, flatware, napkins, and items needed for delivering food.
• Organizes plates in the window and matches them to tickets for service.
• Answers guests’ questions about ingredients and menu items.
• Notifies staff of guest feedback or requests.
• Ensures each menu item is prepared as specified on the ticket.
• Clears dishes and maintains stocked workstations.
• Performs other duties as required.

Skills

Food runner experience

English communication

Multitasking

Attention to cleanliness

Customer service

Education

High school diploma

Job description

Assistsservers in providing efficient service by delivering orders from the kitchen to guests and keeping BOH areas clean, organized and stocked. Creates memorable dining experiences through personalized and genuine interactions.

• Assures that all material used by server and expeditor is clean and ready for daily operation.
• Possesses knowledge of the position of eachdiner’schair in the dining rooms and lounges.
• Sets the outside line with under liner plates, flatware, doilies, linennapkinsand any other items needed for thedeliveringof food.
• Organizes the plates in the window and matches each one with each ticket to run the food out to the tables.
• Sets tablesin accordance withfacilitystandards.
• Answer guests’ questions about ingredients and menu items.
• Inform restaurant staff about customers’ feedback or requests (e.g.when they ask for the check)
• Ensures that each menu item is prepared in the exact detail outlined on each ticket.
• Delivers food orders from the kitchen to customers’ tables rapidly and accurately
• Corrects the menu item with the chef or expeditor before delivering the menu itemto meetthe exact specification on the ticket. Removes any placesettingsnot being used.
• Clearsdisheslocatedin front of guest upon completion of course.
• Keepswork stationswell stocked of items and ingredients.
• Cleans workstations, takes out trash, and vacuums the dining room.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties asrequired.

High schooleducation;or up toone monthrelated experience or training; or equivalent combination of education and experience.

Preferred Requirements:

Previousexperience as a Food Runner or similar entry-level role in a restaurant.

Physical Demands:

Frequently stands, walks, talks and hears. Frequentlyuseshands. Regularly reaches with arms and hands. Occasionally climbs, balances, stoops, kneels, crawls, crouches,tastesor smells. Frequentlylifts upto 10 pounds and regularly liftsup to 50 pounds. Regularly carries trays above the head with plates of food out to tables in the dining room and lounge area

Occasionally works in wet or humid conditions (non-weather); may come into contact with fumes or airborne particles; toxic or caustic chemicals.The noise level is moderate.

Certificates/Licenses:

• ServSafeCertified (Food Handler & Alcohol) or TIPS equivalent.

Job Knowledge, Skill, and Ability Preferences:

• Ability to read and speak English may berequiredin order toperform the duties of the job (e.g.the associates maybe requiredto communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• Meets state age requirements for handling alcoholic beverages
• Strong ability to multitask
• Attention to cleanliness and safety
• Patience and customer-oriented approach
• Excellent people skills with a friendly attitude
• Responsible and trustworthy

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.