Food Runner

Ember Korean BBQ; Elk Grove (CA); On-site; USD 22,730 - 29,618; Part time

Job summary

Ember Korean BBQ in Elk Grove, California is seeking a Food Runner to enhance the dining experience by supporting servers and guests. Responsibilities include transporting food, assisting with customer requests, and maintaining cleanliness. Candidates should have a High School diploma, along with valid ServSafe and RBS certifications, and a strong commitment to guest service. The pay ranges from $16.50/hr to $21.50/hr plus tips, with shifts that may include evenings and weekends.

Qualifications

• Must demonstrate a commitment to exceptional Guest service.
• Ability to adjust to business needs during peak hours.
• Friendly and outgoing attitude essential.

Responsibilities

• Support servers by transporting food from the kitchen.
• Assist in fulfilling customer requests.
• Clean tables and spot-clean the floor as needed.

Skills

Interpersonal communication skills

Customer service orientation

Team collaboration

Ability to work in chaotic environments

Punctuality and accuracy

Education

High School Diploma or GED

Valid ServSafe Food Handler’s Certificate

Valid Responsible Beverage Service (RBS) Certificate

Job description

Job Description

Food runners support the servers in providing a seamless and efficient dining experience for our Guests. Helping to transport food from the kitchen, and fill in with guest requests and clean up as needed provides an additional layer of support for the Guest experience.

Essential Functions

• Expedite food for servers that comes out of the pass-through window
• Introduce food when it is dropped off at the table
• Must be knowledgeable about the food and comfortable answering questions about the menu
• Fulfill customer requests such as retrieving utensils, drinks, or refills
• Communicate new orders to the server in their section
• Assist with settling tables
• Spot‑clean the floor around tables
• Change grills for Guests as needed or upon request
• Assist bussers with clearing tables as needed
• Perform additional duties as assigned

Minimum Qualifications

• High School Diploma or GED certificate
• Excellent interpersonal communication skills
• Demonstrated commitment to providing exceptional Guest service; service oriented with a “Guests come first” mentality
• Possesses a friendly, outgoing, positive and enthusiastic attitude
• Ability to be professional and courteous with general public
• Able to exercise good judgment while working both independently and collaboratively; works well in a team environment
• Able to work in a noisy and sometimes chaotic environment and be flexible under a variety of circumstances
• Punctual, neat, and accurate in work habits; precise and detail-oriented
• Ability to work evenings, weekends, holidays and extended schedules during peak periods
• The ability to adjust to business needs and display a sense of urgency during peak hours
• Valid ServSafe Food Handler’s Certificate
• Valid Responsible Beverage Service (RBS) Certificate

Physical Demands

• Able to move from place to place which may include standing and/or walking for extended periods of time
• Lift and carry 45 lbs short distances

Dress Code

Black button‑up and black pants, non‑slip shoes

Pay Range

$16.50/hr to $21.50/hr + Tips

EEO Statement

Ember Korean BBQ is proud to be an equal opportunity employer and values diversity, inclusion and respect. We welcome and strongly encourage applicants from all backgrounds. All qualified applicants will receive consideration for employment.

This job description is not intended to cover every single requirement of the job.

Ember Korean BBQ reserves the right to change job duties at any time.