Food Runner

Another Broken Egg Cafe; Concord (NC); On-site; USD 11,000 - 16,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Training & development

Job summary

Another Broken Egg Cafe in Concord, NC is seeking a Food Runner to help maintain the flow between the kitchen and dining room, ensuring meals reach guests promptly and with top presentation. The role is tipped: base pay is $10 per hour plus a tip share.

Ideal candidates are fast, precise, physically capable of moving plates, and comfortable in a loud, fast-paced environment. Training and development are provided.

Qualifications

• Must be able to deliver food promptly and accurately to guests.
• Flexible schedule including nights, weekends and holidays.
• Able to carry multiple plates and drinks safely.
• Strong communication skills (written and spoken).
• Ability to multitask in a fast-paced environment.
• Standing and moving for full shifts; able to lift up to 50 pounds.
• Familiar with restaurant tools and equipment.
• Adherence to safety and sanitation standards.

Responsibilities

• Deliver timely, accurate food to guests with quality presentation.
• Greet guests warmly to enhance the dining experience.
• Resolve guest issues with patience and empathy.
• Check orders for special instructions or dietary restrictions.
• Ensure each dish meets prep and presentation standards before serving.
• Relay guest requests and concerns to the appropriate staff.
• Follow service steps and manage allergies and special orders.
• Maintain safety and sanitation standards.
• Follow Employee Handbook policies and assist the team as needed.

Skills

Food delivery

Flexible hours

Multi-plate transport

Kitchen tools

Communication skills

Multitasking

Adaptability

Physical stamina

Job description

Benefits:

• Employee discounts
• Flexible schedule
• Training & development

Position Overview: The Food Runner is crucial in maintaining the flow between the kitchen and the dining room to ensure guests receive their meals as promptly and accurately as possible. This position requires an individual who is efficient, detail-oriented, and dedicated to presenting food according to the highest standards of quality and presentation.

This is a tipped position. Base pay is $10, and additional tip share from sales is added to paychecks. If you have any further questions we can discuss in your interview.

Key Qualifications:

• Proven ability to deliver food promptly and accurately to the correct guests by table and position numbers.
• Available to work flexible hours, including nights, weekends, and holidays.
• Capable of safely transporting multiple plates and beverages in a single trip.
• Skilled in using and operating necessary restaurant tools and equipment efficiently.
• Excellent communication skills, both written and spoken, to effectively follow job instructions.
• Ability to multitask effectively in a high-pressure, fast-paced environment.
• Comfortable working in areas with variable noise levels and temperature conditions.
• Physically capable of moving up to 50 pounds and able to stand and walk for an entire shift, including navigating through potentially challenging areas.

Responsibilities:

• Deliver exceptional service by ensuring the timely and accurate delivery of food to guests, maintaining high standards of food presentation.
• Greet guests warmly and with a genuine smile, enhancing their dining experience.
• Handle guest issues with sensitivity and patience, ensuring resolution to their satisfaction.
• Thoroughly check each order for special instructions or dietary restrictions before leaving the kitchen.
• Ensure that each dish meets the restaurant's standards for preparation, presentation, and completeness before serving.
• Relay any food-related concerns or guest requests to the appropriate restaurant staff, ensuring clear communication.
• Adhere to all restaurant service steps and procedures, including managing food allergies and special orders.
• Maintain compliance with all safety and sanitation standards.
• Follow all organizational policies as outlined in the Employee Handbook, contributing to a harmonious work environment.
• Perform additional duties as needed to support the team and restaurant operations.