Food Program Manager

Greenawalt Hospitality; Auburn (AL); On-site; USD 60,000 - 80,000; Full time

Job summary

A hospitality organization is seeking a Food Program Manager in Auburn, AL to lead the design, testing, and standardization of its national food department. This role involves direct support in food operations, vendor coordination, and compliance while documenting procedures for scalability. Ideal candidates will have relevant management experience and strong organizational skills. The position requires extensive travel and non-traditional hours during tour seasons. This is not an entry-level role.

Qualifications

• Experience in food service, concessions, hospitality, or event-based operations with management responsibility.
• Strong organizational and problem-solving skills.
• Comfort working in build-out and evolving operational environments.
• Clear and professional communicator across teams.
• Willingness to travel extensively and work non-traditional hours.

Responsibilities

• Support and execute food and concessions operations for national tours and events.
• Coordinate food vendors, menus, timelines, and on-site execution.
• Assist with VIP food service planning and delivery.
• Work hands-on to test staffing models and workflows.
• Build SOPs and training documentation based on operations.
• Identify operational risks and improvement opportunities.
• Influence vendor selection and menu strategy.
• Partner with different teams for alignment.
• Contribute to long-term planning for a national concessions model.

Skills

Experience in food service

Strong organizational and problem-solving skills

Clear, professional communication

Ability to work in evolving environments

Willingness to travel extensively

Job description

Overview

Greenawalt Hospitality is launching a new Food Department within its Hospitality Division and is seeking a Food Program Manager to lead the initial build-out of its national food and concessions platform. This role is intentionally positioned at the front end of a new Food Department, with a mandate to design, test, and standardize systems before scale. The Food Program Manager is hired ahead of expansion to ensure food operations, standards, and execution models are proven in live tour and event environments prior to departmental growth. The Food Program Manager works directly in the field during the early stages, supporting concessions execution, vendor coordination, VIP food service, staffing models, and compliance, while documenting and refining systems that enable long-term scalability. Over time, this role is expected to evolve into a formal leadership position as volume increases and additional team members are hired.

Job Type

Full Time

Job Location

In-Person (Auburn) [Extensive Travel Required]

Key Responsibilities

• Support and execute food and concessions operations for national tours and events
• Coordinate food vendors, menus, timelines, and on-site execution
• Assist with VIP food service planning and delivery
• Work hands-on to test staffing models, workflows, and operational assumptions
• Build SOPs, checklists, and training documentation based on real-world execution
• Identify operational risks, inefficiencies, and improvement opportunities
• Influence vendor selection, menu strategy, and operational standards through field-tested recommendations
• Partner cross-divisionally to ensure alignment across Hospitality, Site Services, Staffing, and CORE teams
• Contribute to long-term planning for a scalable national concessions model

Required Qualifications

• Experience in food service, concessions, hospitality, or event-based operations with demonstrated management responsibility, including ownership of people, vendors, or operational outcomes
• Strong organizational and problem-solving skills
• Comfort working in build-out and evolving operational environments
• Clear, professional communicator who collaborates effectively across teams
• Willingness to travel extensively and work non-traditional hours during tour seasons

Additional Clarity

This role is not entry-level. Prior management experience is required. Early success in this position will be measured by the quality of systems, documentation, and operational clarity created—not by the size of a team managed.

U.S. Equal Employment Opportunity laws make it illegal to discriminate against a job applicant or an employee because of the person's race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information. All candidates that apply to B&B will be treated equally and given the same opportunity for the applied position. We ask and follow the same interview questions and procedures to all applicants and do not discriminate. The most qualified candidate will be chosen for the position.