Food Program Project Manager, Culinary Operations & Program Growth

Compass Group USA

San Francisco (CA)

On-site

USD 95,000 - 140,000

Full time

9 days ago

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Benefits offered by this job

Medical
Vision
Life Insurance/AD&D
Disability Insurance
Retirement Plan
Paid Time Off
Holiday Time Off
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Personal Leave

Job summary

Bon Appetit Management Company is seeking a dynamic Food Program Project Manager to lead high‑impact initiatives for new cafés, buildouts, and operational readiness across our global food program.

You will partner with construction teams, architects, and facilities to ensure openings occur on time and within budget while delivering exceptional guest experiences. Strong analytical and communication skills are essential.

Qualifications

  • Bachelor’s degree or equivalent experience required; advanced degrees preferred.
  • 3–5 years of experience managing large, complex projects—preferably openings, construction coordination, or operational rollouts.
  • Experience navigating permitting processes and working with construction or facilities teams.
  • Proven ability to manage multiple projects with strong organizational skills.
  • Demonstrated ability to influence and collaborate in a matrixed environment.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office and project management tools; familiarity with related platforms is a plus.

Responsibilities

  • Lead end-to-end project management for new café openings, renovations, and facility buildouts.
  • Coordinate with construction teams, architects, general contractors, and facilities to manage timelines and readiness.
  • Oversee permitting processes and ensure approvals are obtained on schedule.
  • Develop SOPs, workflows, and readiness plans for each site and ensure launch readiness.
  • Drive cross-functional alignment for launch execution with Culinary, Catering, Marketing, Ops, and Supply Chain.
  • Create project documentation, status reports, and post-opening optimization feedback.

Skills

Strong organizational skills
Excellent verbal & written comms
Analytical & problem solving
Microsoft Office proficiency
Project management tools familiarity

Education

Bachelor’s degree or equivalent experience
Advanced degrees preferred (MBA, MSOD, CPA)

Tools

Construction/facilities management platforms
Project management software

Job description

Food Program Project Manager, Culinary Operations & Program Growth

Position Title:Food Program Project Manager, Culinary Operations & Program Growth

Other Forms of Compensation:

Our Passion is Food!
At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!

Job Summary

We are seeking a dynamic and results‑driven Project Manager to lead high‑impact initiatives focused on opening new cafés, managing buildouts, and driving operational readiness across our global food program. This role blends strategic project leadership with hands‑on coordination of construction teams, permitting processes, and cross‑functional partners to ensure each new location launches smoothly, on time, and within budget.
As part of the Strategic Projects team, the Project Manager will support initiatives that span operational support, continuous improvement, and innovation—always with a strong emphasis on bringing new foodservice spaces to life and elevating the guest experience.

Key Responsibilities
New Café Openings & Construction Coordination
  • Lead end‑to‑end project management for new café openings, renovations, and facility buildouts.
  • Partner closely with construction teams, architects, general contractors, and facilities to manage timelines, site readiness, and buildout progress.
  • Oversee permitting processes, ensuring all required approvals are obtained on schedule.
  • Conduct site walks, track punch‑list items, and ensure all construction milestones are met prior to launch.
  • Coordinate equipment procurement, delivery, and installation to align with construction timelines.
Operational Readiness & Launch Execution
  • Drive cross‑functional alignment with Culinary, Catering, Marketing, Operations, and Supply Chain to ensure seamless opening day execution.
  • Develop and implement SOPs, operational workflows, and readiness plans tailored to each new site.
  • Ensure KPI and SLA targets are embedded into launch planning and post‑opening stabilization.
  • Facilitate training, communication, and change management activities to prepare on‑site teams.
Project Planning & Delivery
  • Define project scope, goals, and deliverables that support business and operational objectives.
  • Build detailed work plans, staffing strategies, and resource allocation models for each project phase.
  • Manage timelines, budgets, risks, and dependencies to ensure projects are delivered on schedule and within funding parameters.
  • Adjust schedules, plans, or resources proactively as conditions evolve.
Stakeholder Communication & Collaboration
  • Serve as the central point of coordination across internal teams, external partners, and senior leadership.
  • Drive proactive communication across platforms (Slack, OmniXM, client updates) and all organizational levels.
  • Build strong relationships with sponsors, business owners, field operations, and construction partners.
Documentation, Reporting & Continuous Improvement
  • Create and maintain project documentation including status reports, work plans, presentations, and site readiness checklists.
  • Aggregate and summarize project feedback for leadership review and future project optimization.
  • Identify opportunities for process improvement across buildouts, openings, and operational workflows.
Qualifications

Bachelor’s degree or equivalent experience required; advanced degrees (MBA, MSOD, CPA) preferred.

3–5 years of experience managing large, complex projects—preferably involving new site openings, construction coordination, or operational rollouts.

Experience navigating permitting processes and working with construction or facilities teams strongly preferred.

Proven ability to manage multiple projects simultaneously with strong organizational skills.

Demonstrated ability to influence and collaborate in a highly matrixed environment.

Excellent verbal and written communication skills.

Strong analytical and problem‑solving capabilities.

Proficiency in Microsoft Office and project management tools; familiarity with construction or facilities management platforms a plus.

Positive, can‑do attitude with the ability to navigate competing priorities in a fast‑paced environment.

Bon Appetit is a member of Compass Group USA.

Associates at Bon Appetit are offered many fantastic benefits.

  • Medical
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_BAMCO.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Bon Appetit maintains a drug-free workplace.

Bon Appetit

BRYAN GONI

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